Customer Service Manager
vor 23 Stunden
Acostar Logistics is a privately owned Transport & Warehousing business based in the Western suburbs of Melbourne. Our focus is on end‑to‑end supply chain to provide our clients with value added services to their business. We are an equal opportunity employer, who look to reward our Managers based on the value they bring on board. Currently Acostar has an opportunity as a Customer Service Manager to effectively lead and nurture our Customer service team. Key duties performed for this role include: Monday to Friday with rotation weekends as required Prepare and present weekly, monthly reporting on customer service function Oversee daily administrative function, including correct data entry, development of team members, problem solving and providing consistent outcomes Drive continuous improvement in administrative processes and operational efficiency Liaise with customers via phone, email and face‑to‑face, ensuring queries are resolved promptly Problem solve with transport function to achieve the best outcome; transport knowledge is very advantageous Customer retention and value/solution driven approach to solve day‑to‑day challenges and longer‑term goals To be successful for this position you must be able to demonstrate and meet the following criteria: Minimum 5 years’ experience in a transport administrative environment Strong organisational skills and confidence managing competing priorities Maturity, professionalism and nurturing communication skills Experience supervising or leading a team of customer service representatives Ability to pick up new systems quickly and drive process improvements High attention to detail and a proactive, solutions‑focused approach Australian citizenship or Permanent Residency with unrestricted working rights If you are looking for a challenging and rewarding new role, please submit your resume and a covering letter through Seek, ASAP. Please no agency for this placement. Thank you #J-18808-Ljbffr
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Group Product Manager
vor 4 Wochen
Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitGroup Product Manager - Service NSW Digital Services Join to apply for the Group Product Manager role at NSW Department of Customer Service. Base pay range A$162,296.00/yr - A$195,248.00/yr Key details Grade: SNSW Grade 11/12 – A$162,296 to $195,248 Employment: 2 ongoing full‑time positions Location: Haymarket, Gosford or Parramatta – hybrid with 2...
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Assistant Director Service Delivery
vor 1 Woche
City Of Stirling, Österreich Customer Service Delivery VollzeitAssistant Director Service Delivery Salary : Location : Innaloo Closing Details : Work Type : Fixed Term - Full Time Lead the Future of Customer Service Delivery Be the Driving Force Behind Innovation at Department of Transport and Major Infrastructure (DTMI) The Opportunity We are seeking a strategic leader to assist the Director of our customer service...
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Principal Tech Services Officer
vor 1 Woche
City of Parramatta Council, Österreich Customer Data VollzeitDo you want your work to make a difference for NSW Working to protect the states environment and heritage. Ongoing full-time opportunity Office location: Parramatta (or other BCT office in NSW upon availability and negotiation). Hybrid working supported with minimum expectation of 60% of time in office. Salary relative to experience and ranges from $ to $...
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Customer Service Manager
vor 23 Stunden
City of Melbourne, Österreich Placed Australia VollzeitJob Type: Permanent position | Full time position Job Description Customer Service Manager Placed.au is seeking a full-time Customer Service Manager for our client at Richmond, VIC. This role supports the operational and service excellence of a high-performing automotive environment. It is ideal for an experienced customer service professional who is...
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Customer Service Manager
Vor 7 Tagen
City of Melbourne, Österreich MYER VollzeitJoin to apply for the Customer Service Manager role at MYER Be part of a dynamic environment at Myer Chadstone . Inspire and guide passionate Retail teams to deliver outstanding customer experiences and drive strong sales performance. Be the driving force behind our customer service excellence leading teams across various departments to deliver memorable...
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Customer Service Manager
vor 24 Stunden
City of Melbourne, Österreich Dineamic VollzeitCustomer Service Manager We’re looking for a Customer Service Manager to lead the passionate team that brings our brand to life with every customer touchpoint. You’ll combine empathy, leadership, and operational excellence to ensure every customer feels heard, supported, and inspired to come back for more. This is a full-time hybrid role located at our...
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Permanent Onsite Team Support Officer
vor 23 Stunden
City of Melbourne, Österreich Customer Service VollzeitA community service organization in Australia is looking for multiple Team Support Officers to assist Care Partners and ensure high-quality support for consumers. You will play a crucial role in monitoring wellbeing and maintaining communication among staff and consumers. The ideal candidate will have experience in customer service and possess a Diploma in...
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Customer Service Representative
vor 3 Wochen
Council of the City of Sydney, Österreich Service Today VollzeitWe’re excited to be expanding our friendly and supportive team and are looking for a Customer Service Representative to join us at our Revesby office. If you’re a customer service superstar who thrives in a dynamic, people-focused environment, we’d love to hear from you! At Service Today, we’re proud to deliver premium residential Plumbing, Electric,...
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Customer Service/Admin Role
vor 23 Stunden
City of Melbourne, Österreich Service Experts VollzeitAt Service Experts, we know that to "Redefine the Perception of Trades" it begins with an exceptional customer experience well before a technician arrives. We're searching for an organised, and people-focused Customer Service/Admin wiz to join our team. Outstanding customer service is the crucial first step to ensure every service call is smooth, timely and...
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Customer Service Manager
vor 3 Wochen
City of Melbourne, Österreich Myer VollzeitBe part of a dynamic environment at Myer Chadstone . Inspire and guide passionate Retail teams to deliver outstanding customer experiences and drive strong sales performance. Be the driving force behind our customer service excellence leading teams across various departments to deliver memorable customer experiences. Champion Myer's strategic vision by...