Administration Support

vor 3 Wochen

Council of the City of Sydney, Österreich Birch Hotel Group Vollzeit

Administration Support (Hospitality Motel Group) ️ Administration Support – Full Time Birch Hotel Group | Immediate Start | Police Check Required ✈️ Multi-site | Interstate Travel | Dynamic Role with Leadership Opportunities Join a growing hospitality group where no two days are the same Birch Hotel Group is seeking an experienced and driven Admin & Operations Support professional to assist in delivering exceptional performance across our portfolio of hotel and motel properties. This full‑time role offers exciting opportunities for growth, and the chance to play a vital role in shaping operational excellence across our sites. About the Role Reporting to the National Group Operations Manager, this hands‑on position supports both the strategic and day‑to‑day operations of our properties. You’ll work across systems, sales, reporting, and management relief, while providing key support in IT, OTA setup, compliance, and budgeting. Expect interstate travel, a flexible schedule, and leadership opportunities. Key Responsibilities Provide admin, project, and IT support across multiple motel and hotel locations. Set up and manage OTA platforms and reservation systems (RMS preferred). Coordinate and deliver daily, weekly, and monthly performance reporting. Step in as Relief Manager or Assistant Manager as needed. Ensure regulatory compliance across all sites. Assist with budgeting, cost control, and procurement processes. Provide training and upskilling support to on‑site staff. Liaise with vendors, contractors, and government bodies. Contribute to sales & marketing strategies, pricing, and rate planning. Required Skills & Experience 5+ years in hospitality (hotel/motel) operations, ideally multi‑site. Strong admin and reporting experience (Excel proficiency essential). Experience with RMS or similar property management systems. Knowledge of OTA setup and channel management. Strong sales, marketing, and reservations background. A valid Police Check (mandatory – obtain yourself). Bachelor’s in Business, Hotel Management, or Finance (required). Highly Regarded Housekeeping or property operations management experience. Exposure to financial reporting, HR systems, or strategic planning. Hands‑on leadership with the ability to "fill in" at property level. You Are: Detail‑oriented and analytical, with a solution‑driven mindset. Comfortable with fast‑paced, changing environments. Willing to lead on‑site and provide practical, on‑the‑ground support. A strong communicator and team collaborator. What We Offer Competitive salary package. Opportunity to travel and work across a diverse group of properties. Career progression within a growing national hospitality group. Collaborative, supportive team culture. Variety, challenge, and leadership development. Apply Now Take the next step in your hospitality career. Submit your resume and cover letter today via Seek.Please note: A valid Police Check is required prior to employment start date. Be careful – Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr

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