Health Concierge
Vor 2 Tagen
3 days ago Be among the first 25 applicants Australian Unity Home Health is a leading integrated healthcare business delivering in home clinical care and services that meet the needs of the wider community. The Health Concierge provides personalised health and aged care support to help prospective Home Health customers prepare for, or transition into, programmes of care, recovery or treatment. The aim of this function is to remove the stress out of the process, ‘wrap an arm around the shoulder’ of prospective customers and provide the practical tools and resources for prospective customers to help them manage their health and care needs. The Health Concierge – Customer Support role is responsible for assisting customers and resolving queries accurately and in a timely manner. The Health Concierge–Customer Support should build relationships to pre‑empt customer queries and assist them on their aged care journey. As the go‑to person for customers, you provide the warm support our customers need, addressing their questions, concerns, and issues with empathy and efficiency. You play a crucial role in ensuring customers feel supported throughout their journey with Home Health, handling everything from billing inquiries to service adjustments. This full‑time, Tuggerah based role in Central Coast offers hybrid flexibility with 3 in‑office days and 2 WFH days weekly on successful completion of our 6‑month probation period. About you Demonstrated experience in customer support roles Proficiency using the Microsoft Office suite of applications Excellent verbal and written communication skills Demonstrated ability to engage with internal and external stakeholders, build rapport and understand their needs Sound working knowledge of funding instruments and regulations associated with in‑home/community care services Certificate III or above qualification in community, aged care or administration is desirable Flexible Working Arrangements Extra leave benefits, including Wellbeing, Community, and Deep Listening days each year Fitness Passport – discounted access to gyms and fitness facilities Exclusive employee discounts across Australian Unity products, travel, and accommodation Novated leasing – salary package a new car through Maxxia or Flare Cars and save on tax Click APPLY today and kick‑start your next BIG career move with us. Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and mature‑aged people. To view our Reconciliation Action Plan, please click #J-18808-Ljbffr
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Hybrid Health Concierge
Vor 2 Tagen
Central Coast Council, Österreich Australian Unity VollzeitA leading integrated healthcare provider is seeking a Health Concierge - Customer Support in Central Coast. This full-time role involves assisting customers with queries and providing support throughout their aged care journey. You will build relationships, handle billing inquiries, and work both in-office and remotely. Excellent communication skills and...
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Central Coast Council, Österreich Central Coast Local Health District VollzeitCCLHD - Discharge Concierge Patient Flow and Access Clinical Nurse Coordinator - Clinical Nurse Specialist Grade 2 Join Central Coast Local Health District as a Clinical Nurse Specialist Grade 2 in Patient Flow & Access at Gosford Hospital. Applications close Thursday, 13 November 2025 at 11:59pm. Employment Type: Casual Position Classification: Clinical...
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Club Concierge
vor 1 Woche
Council of the City of Sydney, Österreich FIT Health Clubs VollzeitAt FIT, we’re redefining what a health club can be. More than fitness, we deliver luxury health and wellness experiences that set a new benchmark in Australia. As Concierge, you’ll be the first and last impression for our members and guests — the heartbeat of the club. Your role is to deliver world-class, personalised service that makes every...
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Health Concierge
vor 1 Woche
City of Parramatta Council, Österreich Australian Unity VollzeitHealth Concierge - Clinical Senior Scheduling Coordinator Across Home Health, we’re transforming local communities to improve health and care outcomes. The Health Concierge – Clinical Team delivers personalized triaging, prioritisation, clinical referral review, escalations, and scheduling across multiple care programmes. The function matches the right...
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Concierge
vor 2 Wochen
Council of the City of Sydney, Österreich Wrightway Security VollzeitOur staff are our most valuable asset, as they represent our company and serve as the frontline of our services. We work closely with each individual to understand their commitments and requirements, ensuring a roster and work environment that align with their lifestyle. As a premier service provider, Wrightway Security Services Pty Ltd has proudly served...
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Residential Concierge
vor 2 Wochen
Council of the City of Sydney, Österreich Crown Resorts VollzeitRole Overview Crown Sydney is looking for a passionate and service‑oriented individual to join our Residential Concierge team. As a full‑time Residential Concierge you will deliver personalised customer service experiences, ensuring residents’ needs are met with care and professionalism within the ultra‑prestigious Crown Residences at One Barangaroo....
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Sales Account Concierge
vor 2 Wochen
Council of the City of Sydney, Österreich St Vincent's Health Australia VollzeitJoin to apply for the Sales Account Concierge role at St Vincent's Health Australia . Better and fairer care. Always. For more than 175 years, St Vincent’s Care Services has been a leading Catholic provider of Aged Care Services in Australia and the legacy of compassion, justice, integrity and excellence entrusted to us by the Sisters of Charity and their...
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Scheduling Coordinator | Home Health
vor 3 Wochen
Central Coast Council, Österreich Australian Unity VollzeitJoin the application for the Scheduling Coordinator | Home Health role at Australian Unity . We are seeking 2 Scheduling Coordinators to join our Health Concierge – Scheduling team on Permanent Fixed‑Term contracts covering maternity leave until November 2026. In this fast‑paced role you’ll manage care worker schedules, respond to service changes,...
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Scheduling Coordinator | Home Health
vor 3 Wochen
Central Coast Council, Österreich Australian Unity VollzeitEstablished in 1840, Australian Unity is Australia's first wellbeing company, delivering health, wealth and care services for our members and the community. We are seeking 2 Scheduling Coordinators to join our Health Concierge - Scheduling team on a Permanent Fixed‑Term contract, where you'll play a vital role in helping customers live independently at...
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Concierge
Vor 4 Tagen
City of Parramatta Council, Österreich JLL VollzeitJLL, Parramatta, New South Wales, Australia Concierge Job reference number: ECREQ This job involves providing end‑to‑end customer service, acting as the main point of contact for building issues, supporting visitors, conducting floor inspections, managing room bookings, parking allocations, and maintaining common area cleanliness. What This Job Involves...
