Senior Client Manager
vor 4 Wochen
But first, here's a bit about SQUAD.
Whether it's video, audio or written content, across social, websites, email or publishing, our expertise is built from the DNA of Australia's most successful content-led brand, Mamamia.
Culture drives consumer behaviour, from trending moments to longform storytelling. We are fascinated by the way culture influences content, and the speed at which it changes and as a content and marketing.
You can find out more about Squad here - />
What we're looking for.
An experienced Senior Client Manager who excels in strategic thinking, creative tasks and client relationship management. You will have experience guiding campaigns from start to finish and will deliver high quality campaigns for out clients.
Here's some of the stuff you can expect to be doing if you join us:
Act as primary liaison for key retainer clients, focusing on achieving KPIs and driving revenue growth.
Supervise post-sale campaign management with Campaign Executives, designers, and paid media specialists.
Assist Client partnerships lead in client pitches and project-based campaigns for smooth pre-to-post sales transition.
Generate additional revenue from existing clients, demonstrating the full potential of SQUAD and aiding client retention.
Maintain ongoing budget planning and investment for each campaign.
Coordinate with creative solutions for content production, managing shoot timelines and shot lists.
Stay updated on social media trends, trade press, events, and partner relationships, including platform developments and trending topics.
Lead client reporting, ensuring monthly performance tracking against KPIs, offering insights, and recommendations for growth.
Manage campaign executives, supporting their skill development, ensuring quality work, and managing their workload.
Now, a bit about you.
4-5 years experience working in an agency environment in a similar capacity.
Strong understanding of social media landscape and owned content
Strong understanding of paid social
creative mindset with the ability to think on their feet and work collaboratively with internal stakeholders and clients to come up with culturally relevant content ideas.
A team player who takes ownership of responsibilities, communicates effectively and gives and receives feedback with honesty, respect, curiosity, and openness.
Ability to prioritise the needs and perspectives of our audience and commercial partners in decision-making and problem-solving
Demonstrated ability to adapt a measured approach and drive process improvement initiatives and solve problems creatively in a fast-paced environment.
Life at Mamamia.
We're fast-paced, innovative, and deeply collaborative. Mamamia feels small enough that you can create real and tangible change, but has the structure to support your ideas with experienced and industry-leading teams, and deliver them to an audience of millions of women every month.
We have a startup spirit within a scaled-up business structure and we're incredibly proud of the culture and community we've created. Our team is inclusive, passionate, and fun (..although apparently, not very modest about it); many lifelong friendships and connections have been forged in Mamamia HQ.
But enough about us, let's talk about how we can help you. At Mamamia, we want to support all of our staff in kicking as many career goals as possible so that's why we'll support you in getting involved in the things you're actually interested in. Think you might want to broaden your scope? Get exposure to another team in the business? Try something new and develop your skills? We'll help you make it happen and cheer you on the whole way.
On top of all that, Mamamia also offers:
Flexible working conditions
The opportunity to celebrate your birthday and ongoing dedication with additional leave days
Paid parental leave
Paid volunteer leave to get involved with our charity partners
The opportunity to work for a purpose-driven company and help us make the world a better place for women and girls.
One more thing
Mamamia is an equal opportunity employer, all applicants will be considered regardless of your race, sexuality, religion, colour, gender identity, or parental status. We strongly encourage Aboriginal and Torres Strait Islander people to apply. If you require any assistance, including a workplace adjustment to participate in the recruitment process please reach out to
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