Key Account Support Officer
Vor 7 Tagen
Job Description Work with us to sustainably bring brands to life As Key Account Support Officer, you will be responsible for managing and supporting the National Business Manager in a fast-paced FMCG Contract Manufacturing environment. This role focuses on ensuring excellent service delivery, managing customer relationships, and handling inquiries and order-related issues. The ideal candidate will be proactive, detail-oriented, and customer-focused, assisting in maintaining strong, long-lasting relationships with customers while ensuring smooth customer service support. Your key responsibilities will be to : As the primary point of contact for customers, handle inquiries, complaints, and feedback in a professional and timely manner. Address customer concerns regarding product availability, pricing, order status, and delivery timelines. Ensure clear communication and proactive updates to customers regarding order progress or any delays. Work closely with internal departments such as Sales, Production, Logistics, and Finance to ensure a smooth flow of information and prompt resolution of customer issues. Assist the National Business Manager by providing necessary customer information and supporting in administrative tasks such as preparing quotations, order processing, and documentation. Track and report on customer satisfaction via dealing with their individual contacts, providing regular feedback to the National Business Manager on potential areas for improvement. Maintain accurate customer records and order history, ensuring all communications and orders are properly logged in the PCM System / Sharepoint. Generate reports on customer service metrics, such as response time, order fulfillment, and customer satisfaction, to assist in performance reviews. Your skills and experience Solid experience and tenure in customer service or Sales Support or, preferably in the FMCG or manufacturing sectors. Strong communication and interpersonal skills, with the ability to engage customers effectively. Problem-solving mindset and a proactive approach to issue resolution. Excellent organizational and time-management abilities. Knowledge of SAP and Microsoft Office Suite. Understanding of the FMCG sector and manufacturing processes is a plus. Qualifications Degree or Diploma in Business Administration, Customer Service, or a related field. #J-18808-Ljbffr
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Key Account Support Officer
vor 20 Stunden
Council of the City of Sydney, Österreich Pact Group VollzeitCompensation: AUD 90,000 - AUD 110,000 - yearly Company Description Pact's Contract Manufacturing division manufactures across laundry, household cleaning, car care, pest control, edible oils, air care and pet cleaning categories. Our uniquely flexible and purpose-built facilities utilise the latest blending, granulating and packaging technologies, allowing...
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FMCG Key Account Support Specialist
Vor 3 Tagen
Council of the City of Sydney, Österreich Pact Group VollzeitA leading Australian company is seeking a Key Account Support Officer to manage customer relationships in a fast-paced FMCG Contract Manufacturing environment. The role emphasizes excellent service delivery, effectively addressing customer inquiries and order-related issues. Candidates should demonstrate strong communication skills, problem-solving...
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Key Account Support Specialist — FMCG
Vor 7 Tagen
Council of the City of Sydney, Österreich Contract Manufacturing VollzeitA leading FMCG company based in Sydney is seeking a Key Account Support Officer to manage customer relationships and support the National Business Manager. The ideal candidate will have a solid background in customer service, particularly within FMCG or manufacturing, and possess strong communication and problem-solving skills. This role emphasizes proactive...
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FMCG Key Account Support Specialist
vor 20 Stunden
Council of the City of Sydney, Österreich PACT group VollzeitA prominent contract manufacturing company in New South Wales is seeking a Key Account Support Officer. This role focuses on managing customer relationships and addressing order-related inquiries in a fast-paced FMCG environment. Ideal candidates will have strong communication skills and solid experience in customer service or sales support. You will work...
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Key Account Manager
Vor 7 Tagen
Council of the City of Sydney, Österreich Clean Collective Ltd VollzeitOverview Clean Collective is a leading premium beverage brand founded seven years ago in New Zealand. We pride ourselves on crafting premium, "better-for-you" alcoholic and non-alcoholic premixes. We are rapidly growing throughout the Australian market and are hiring a new Key Account Manager based in Sydney. This KAM role will encompass both our Alcoholic...
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Key Account Manager
vor 2 Wochen
Council of the City of Sydney, Österreich Caruso's Natural Health VollzeitKey Account Manager – CWH ANZ Caruso’s Natural Health is a 100% Australian‑owned family company dedicated to providing high‑quality complementary medicines, including vitamins, minerals and herbal supplements. Our products are distributed to over 3,000 pharmacies and health food stores across Australia. The Key Account Manager CWH ANZ reports...
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Key Account Manager
vor 2 Wochen
Council of the City of Sydney, Österreich Bellcore VollzeitKey Account Manager A long‑established Australian‑owned manufacturer and distributor specialising in materials handling equipment engineered for safety, compliance and long‑term performance. The product range spans hydraulic and mechanical forklift attachments, lifting devices, work platforms, forklift tynes, drum handling solutions, crane jibs, safety...
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Key Account Support Officer
vor 20 Stunden
Council of the City of Sydney, Österreich PACT group VollzeitCompany Description Pact's Contract Manufacturing division manufactures across laundry, household cleaning, car care, pest control, edible oils, air care and pet cleaning categories. Our uniquely flexible and purpose-built facilities utilise the latest blending, granulating and packaging technologies, allowing us to maintain the fastest project completion...
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Key Account Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Pentland Brands VollzeitAs Key Account Manager, you’ll be the driving force behind Canterbury’s commercial success across Australia’s key accounts. You’ll build and nurture long-term, profitable partnerships that elevate our brand presence, deliver strong sales performance, and align with our strategic priorities. You’ll play a pivotal role in shaping Canterbury’s...
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Key Account Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Maxwell Bond VollzeitGet AI-powered advice on this job and more exclusive features. This range is provided by Maxwell Bond. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $220,000.00/yr - $250,000.00/yr Direct message the job poster from Maxwell Bond Account Manager – Fintech SaaS (hybrid, based in Sydney)...
