Sales Development Representative Upsell

Sales Development Representative Upsell - Remote 1 day ago Be among the first 25 applicants Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. We are Mission First – everything we do is driven by our Mission. We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy. We are AI First – we are committed to using AI to accelerate our mission; AI is a fundamental part of how we operate, innovate, and scale. We are Apolitical – we do not take a position on political or social topics unless it relates to our Mission. We Live by Our Values – we role model our values 100% of the time. We Expect High Performance – we set a high standard and we’re not satisfied with being average. This role Kickstart your sales career: $72k base, $128,640 OTE uncapped, 140%+ achievable. As an Upsell Outbound Sales Development Representative, you’ll drive growth across our ANZ customer base through proactive outreach and targeted upsell strategies. You’ll identify expansion opportunities within existing customer accounts and reignite conversations with dormant or under‑utilised customers. This role must be based in Australia. Key focus areas Proactively generate and qualify outbound upsell opportunities within existing customers through personalised outreach. Re‑engage disengaged accounts to identify renewed interest or expansion potential. Collaborate with Account Executives to progress and close deals, ensuring a seamless handover process. Build and maintain a healthy outbound pipeline within your assigned customer segment. Partner with Customer Success and Marketing to surface expansion signals and uncover customer pain points. Responsibilities Research existing accounts to uncover expansion opportunities and identify key stakeholders. Initiate outbound outreach via phone, email, LinkedIn, and other channels to drive interest in additional Employment Hero products. Conduct engaging discovery calls to understand business needs and align solutions accordingly. Route qualified opportunities to Account Executives for further development and closure. Keep detailed and up‑to‑date records of all outreach and conversations in CRM tools. Participate in outbound campaigns in collaboration with Marketing to support product launches and strategic initiatives. Who you are Proven experience in outbound B2B sales, lead generation, or SDR roles. Confidence in prospecting and cold outreach, particularly via phone and email. Strong communication and storytelling abilities with the capacity to engage and influence decision‑makers. Experience using tools like Outreach, Salesforce, LinkedIn Sales Navigator, and ZoomInfo/Lusha. A goal‑oriented mindset and a track record of hitting or exceeding KPIs. Resilience, curiosity, and the ability to think on your feet in a fast‑paced environment. Benefits You will work remotely, with the flexibility to own your time and impact. You will access cutting‑edge tools to amplify your work, knowledge and outputs. You’ll surround yourself with ambitious, outcome‑driven colleagues who challenge you to do the best work of your life. You’ll own ESOP (employee share options) in one of the world’s fastest‑growing tech companies. You’ll also have access to a wide range of benefits that includes a generous parental leave policy, subsidised egg freezing, a WFH office expense budget, and outstanding learning & development opportunities. At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/. Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position. Seniority level Entry level Employment type Full‑time Job function Sales and Business Development Industries Software Development #J-18808-Ljbffr