Guest Service Manager
vor 4 Wochen
$80,000 per year + super + leave loading Meriton Suites currently has an opportunity available for a Guest Service Manager to join one of our Sydney teams. As the Guest Service Manager, you will report to the Hotel Manager and be responsible for leading our front office operations whilst working cohesively with our housekeeping and maintenance departments. Your key responsibilities Support and lead the front office operations and team. Facilitate a positive workplace culture through effective leadership, collaboration and team development. Close the loop on guest feedback with critical thinking and strong guest connections. Ensure daily front desk tasks and expectations are communicated, actioned and completed. Drive positive guest experiences, both individually and across your team. Manage the roster and payroll financials. Work with our Hotel Manager to maintain the building's presentation and upkeep. Ensure Meriton Suites standards, policies and procedures are adhered to. Be able to manage the hotel in absence of the Hotel Manager. To be successful in this role you will You will be currently employed as a Manager on Duty / Duty Manager / Assistant Manager for a minimum of 2 years and looking to take the next step. Have experience in a 4/5-star hotel environment. Have a genuine passion for guest service and exceeding guest expectations. Understand the importance of building a culture around respect and inclusion. Possess excellent time management skills with the ability to work under pressure. Be comfortable communicating with various internal and external stakeholders. Conduct and present yourself in a respectful and professional manner at all times. Why Meriton Suites? Australia’s largest owner-operator of apartment-style hotel suites, with 23 locations and 6,210 suites nationally Base + Super + 17.5% Annual leave loading for award-based employees Future opportunities and career development with locations across Sydney, Brisbane, Gold Coast, Canberra and Melbourne ‘Merit Academy’ our online training platform to further develop your skills and knowledge Paid Parental leave Access to Employee Assistance Program (EAP) to provide professional and personal advice Friends and Family discounts Team activities and social events Induction program for all new starters Only short-listed applicants will be contacted within 7 days of application. Please note that we will not consider external agencies as recruitment for this role is handled internally. Interview Questions How many years' experience do you have as a Guest Services Manager? How many years' experience do you have in the hospitality & tourism industry? Which of the following statements best describes your right to work in Australia? How many years of hotel management experience do you have? Are you available to work on a rotating roster? #J-18808-Ljbffr
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Guest Services Agent
vor 3 Wochen
Council of the City of Sydney, Österreich Castlereagh Boutique Hotel VollzeitFront Office & Guest Services (Hospitality & Tourism) Casual/Vacation @ $30 - $40 per hour We are looking for a Guest Services Agent for Castlereagh Boutique Hotel reporting directly to the Front Office Manager. A rare vacancy is now open for a “hands on”, passionate Front Desk Receptionist at our historic hotel in the CBD. About the role Maintain an...
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Guest Service Manager
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Guest Service Agent
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Guest Service Agent
Vor 4 Tagen
Council of the City of Sydney, Österreich Meriton Suites VollzeitCompany Description Meriton Suites is the largest owner-operator of apartment-style hotel accommodation in Australia, featuring 23 locations across Sydney, Brisbane, the Gold Coast, Canberra, and Melbourne. With 6,210 suites and 8,368 bedrooms, we provide spacious, fully equipped accommodations designed to meet the needs of diverse travelers. Guests enjoy...
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Guest Service Agent
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Guest Service Agent
vor 2 Wochen
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Guest Service Agent
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Council of the City of Sydney, Österreich Silkari Hotels VollzeitSilkari Suites at Chatswood is perfectly located in the heart of Chatswood’s shopping, dining and entertainment precinct. Offering a range of contemporary studio, one- and two-bedroom apartments, we pride ourselves on delivering warm hospitality and exceptional guest experiences. We’re looking for a customer-focused Guest Services Agent to join our...
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Guest Service Manager
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Council of the City of Sydney, Österreich Quest Apartment Hotels VollzeitQuest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 160 franchised properties across Australia, New Zealand and Fiji. With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia’s top 500 corporates, and is...
