Home Care Administration Officer

Join to apply for the Home Care Administration Officer role at Aveo 5 days ago Be among the first 25 applicants Join to apply for the Home Care Administration Officer role at Aveo This range is provided by Aveo. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Talent Manager - Aveo | Recruitment, People & Operations Leader | Building Teams in Retirement Living Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians. Reports to: Home Care Administration Manager The Opportunity Joining our Home Care team as a Home Care Administration Officer , you'll play a key role in managing quality data, reviewing care plan documentation, supporting mini-projects and handling back-end administration to keep our Aveo Care at Home services running smoothly. It’s a varied and well-rounded administrative role that supports our Care Partners across our Aveo communities. This is a great opportunity for someone with experience in the Community Care sector. Your Impact Manage home care documentation, contracts, and data submitted by Care Partners in Alayacare, ensuring accuracy and compliance. Assist with cyclical and ad hoc projects, such as managing fee increase processes for consumers. Build relationships and liaise with a wide range of internal stakeholders, including Case Partners across our Aveo communities Manage Aveo's data in the home care provider portal (My Aged Care) Support with reporting, budgeting, email inbox requests and general administrative tasks. Maintain electronic files and complete quality checks to ensure documentation is up to date. Why Aveo? Open plan Newstead Office, close to Bowen Hills train station, with monthly social events Paid Parental Leave and Purchased Annual Leave options Two (2) additional 'All About Me' leave days per calendar year Annual salary reviews and annual bonus incentive scheme Employee Referral Program and Employee Assistance Program Discounts to Health Insurance and Retail & Leisure partner providers Opportunities for further career progression Join a growing, purpose-driven industry What you’ll bring Previous experience in the Home Care or Community Care sector (e.g., Case Coordinators, Care Partners, or Administration roles). Exceptional administrative skills, with experience in managing a high volume of documentation with a keen eye for detail. Proficient in Microsoft Office, particularly PowerPoint, Excel and Teams. Excellent written and verbal communication skills, with the ability to liaise professionally with a range of stakeholders. A commitment to customer service and achieving positive consumer outcomes Exposure to My Aged Care or client management software (such as Alayacare). Who we are As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by The Living Company, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver seamless experience for our 10000 residents across 60+ diverse communities nationwide. We're a dedicated group of over 1000 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves. What's next Apply now and take to first step in Bringing your Passion to life We are ready to welcome you. Aveo is an Equal Employment Opportunity employer, with a focus on hiring great people regardless of their race, gender identity, nationality, ethnic origin, background, religion, age, or sexual orientation. We treasure skills, expertise, and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive workplace where all our people feel comfortable being their authentic selves, and embraced for who they are. #J-18808-Ljbffr