Client Service Officer
Vor 2 Tagen
As a Client Service Officer, you will be the first point of contact for telephone and counter enquiries relating to all Queensland Civil & Administrative Tribunal (QCAT) jurisdictions and administrative duties. You will liaise with a wide range of clients, including vulnerable members of the community, with professionalism and sensitivity. Flexible work arrangements are available, however given operational requirements of this role, some flexible work options may be limited. This continuous applicant pool is open for candidates interested in employment opportunities as a temporary Client Services Officer to fill vacancies due to permanent staff on leave, higher duties or secondment. Applications will be reviewed and considered when vacancies are identified. The submission of an application to this applicant pool does not guarantee an offer of employment. Represent QCAT as the first point of contact for telephone, face to face and email enquiries. Provide accurate information to registry staff and Tribunal members in a professional and friendly manner. Effectively and efficiently manage the needs of clients and the general public by using appropriate questioning, problem solving, negotiation and conflict management skills. Providing accurate and appropriate procedural information and application status updates to clients and the general public across a wide range of jurisdictions. Prioritise and manage daily tasks in a fast paced and high-volume environment to ensure client services standards and timeframes are met. Review and accept QCAT applications and prepare relevant correspondence in accordance with client service procedures, ensuring and legislative requirements are met. Provide general administrative support as required by the Client Service Team Leaders and Managers. Participate in and complete QCAT initiatives and activities to support the achievement of the QCAT business plan and strategy. Undertake other tasks and duties as required to assist in or support the delivery of services within QCAT. Applications to remain current for 12 months. #J-18808-Ljbffr
-
Client Service Officer
vor 6 Stunden
City of Brisbane, Österreich Queensland Police Service VollzeitJoin to apply for the Client Service Officer role at Queensland Police Service . Looking for a career that makes a real impact on community safety? Join Policelink, a 24/7 contact centre supporting the Queensland Police Service. You’ll manage urgent and non‑urgent enquiries, using your communication, client service, and problem‑solving skills to help...
-
Client Service Officer
vor 7 Stunden
City of Brisbane, Österreich Queensland Police Service VollzeitLooking for a career that makes a real impact on community safety? Join Policelink, a 24/7 contact centre supporting Queensland Police Service. You'll manage urgent and non-urgent enquiries, using your communication, client service, and problem-solving skills to help keep Queensland safe. With over 2 million contacts annually, every day is different. Be part...
-
Client Service Officer
Vor 6 Tagen
City of Brisbane, Österreich Department of Justice QLD VollzeitClient Service Officer Department of Justice QLD Base pay range $71,150.00/yr - $78,951.00/yr As a Client Service Officer, you will be the first point of contact for telephone, face‑to‑face and email enquiries relating to all Queensland Civil & Administrative Tribunal (QCAT) jurisdictions. You will liaise with a wide range of clients, including...
-
Station Client Service Officer
vor 4 Wochen
City of Moreton Bay, Österreich Queensland Police Service VollzeitAs a Station Client Service Officer, you will serve as the first point of contact for members of the public attending a police station. In this role, you will assist the Officer in Charge and first response officers in delivering high-quality service to the community. You will also provide essential administrative support within the station, competently...
-
Client Services Officer
vor 3 Wochen
City of Greater Bendigo, Österreich Victorian Aboriginal Legal Service VollzeitThis is an Aboriginal and/or Torres Strait Islander designated position, classified under Section 12 Special Measures of the Equal Opportunity Act 2010. Please note: This opportunity is only available to Australian Aboriginal and/or Torres Strait Islander people. Location: Bendigo, VICEmployment Type: Full-Time | Fixed Term (with potential to become...
-
Client Services Officer
vor 3 Wochen
City of Brisbane, Österreich Queensland Veterinary Specialists VollzeitClient Services Officer – Queensland Veterinary Specialists Join our team at Queensland Veterinary Specialists (QVS), Australia’s longest established, privately owned 24/7 specialist group. We treat every pet as a member of the family and operate three specialist and emergency hospitals: Stafford, North Lakes and Sunshine Coast. About the role We’re...
-
Client Service Officer
vor 3 Wochen
City of Brisbane, Österreich Profusion Group VollzeitCompany Overview This is a well-established professional services firm with a strong reputation for delivering quality financial advice. The team is client-focused, collaborative, and committed to continuous improvement and long-term success. Role Overview As a Client Service Officer, you’ll play a key role in supporting the advice team, managing...
-
Firearms Client Services Officer | 002694
vor 3 Wochen
City of Hobart, Österreich Service Tasmania VollzeitLocation Hobart Period of Appointment Permanent - Fulltime Hours per fortnight 73.50 hours per fortnight Duties Contribute to the operational effectiveness of Firearms Services and assist the Team Leader and Manager, by completing various data entry and administrative duties, contributing to firearms licensing and permitting in line with business priorities,...
-
Trauma-Informed Office
Vor 2 Tagen
City of Brisbane, Österreich Knowmore Legal Service VollzeitAn independent community legal centre is seeking an Office and Client Coordinator in Brisbane. You will manage administrative tasks, ensuring efficient office operations while supporting a diverse team and client base. This full-time position offers competitive benefits, including salary packaging and professional development opportunities. As the first...
-
Client Service Officer
vor 3 Wochen
City of Hobart, Österreich Service Tasmania VollzeitA governmental service department in Hobart is seeking a Client Service Officer to provide information on records of births, deaths, and marriages. The successful candidate will assess registrations, transcribe historical records, and advise stakeholders. This role offers 73.50 flexible hours per fortnight and encourages applications from diverse...
