Accounts Team Leader

Job Description Salary - $75000 base superannuation salary packaging Hybrid working arrangement - 2x days in our Bowen Hills Group Office QLD, 3x days WFH every week This is a fixed term contract until 1 September 2026 with opportunity for permanency subject to review Better and fairer care. Always. St Vincents has been a leader in Australias health and aged care landscape for more than 165 years. Since our founders the Sisters of Charity opened our first hospital in 1857, our services and nearly 30000 people have been behind some of Australias most important medical breakthroughs. We are a microcosm of Australias health and aged care system and are uniquely positioned to lead and respond to our rapidly changing environment. We are looking for a special kind of person – a St Vincents kind of person. Someone who puts excellence, compassion, connection and caring for other people at the heart of everything they do. Reporting directly to the Accounts Manager, the Accounts Team Leader will be responsible for providing full accounts partnering services to St Vincents Care to ensure a well‑supported accounts team function. You will primarily focus on supporting the Accounts Receivable team. To be successful you will require knowledge of Microsoft Office including Excel and previous experience with accounting software packages is desirable; training in these systems can be provided. This is a Fixed Term Full Time contract until 1 September 2026 with the opportunity for permanency subject to review. The role will work within a hybrid model which includes 3 days working from home and 2 days from our Bowen Hills office each week to ensure a healthy work life balance. Key responsibilities of the role Lead and mentor the accounts receivable team, delegating tasks, monitoring performance and backfilling accounts officers when needed Handle escalated billing inquiries from residents and their families while ensuring strong relationships and effective communication with staff Ensure adherence to aged care regulations, update and improve accounts receivable processes, and develop comprehensive policy and procedure guides Oversee the preparation and management of invoices for residents ensuring they comply with aged care standards Support the accounts team with payment statement reconciliation and assist with community‑related billing events and processes Things that work for us Demonstrated numeracy skills and accurate data keying abilities coupled with an understanding of accounting concepts The ability to effectively liaise with residents and their representatives to ensure accounts are paid in full and on time Desire to create and maintain collaborative and effective relationships with multidisciplinary team members Flexibility in working within a shared services team Strong problem‑solving and analytical skills Things that work for you Ability to visibly see your impact on the business and its service Competitive salary packaging options Discounted private health insurance Employee Assistance Program for staff and their families Access to the Fitness Passport (FP) At St Vincents we value inclusivity and diversity and acknowledge the importance of creating a work environment that is welcoming, safe, fair and impartial and invites people from all backgrounds to join us. Pre‑Employment Checks Your employment is conditional upon the completion of all required pre‑employment checks including relevant immunisations. Equal Opportunity We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone. How To Apply Please submit your application via the Apply button, include your resume and a brief cover letter outlining your experience and suitability. Respectfully no recruitment agencies. Closing Date 13 October :59pm Reconciliation Action Plan At St Vincents we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information visit get in contact at View Reconciliation Action Plan Code of Conduct View Code of Conduct Key Skills Business Development Account Payable Economics Accounting & Finance Account Receivable General Ledger Accounting Finance Account Management Communication CRM Client Relationships Analytical Skills Annual Budget Business Relationship Business unit Employment Type: Full-Time Experience: years Vacancy: 1 #J-18808-Ljbffr