Administration Officer

Ecovantage, one of Australia’s leading Accredited Certificate Providers (ACPs), is driving meaningful change through energy efficiency and decarbonisation initiatives. Our mission is to make complex energy efficiency policy simple and actionable for our partners, empowering businesses and homeowners to reduce emissions, cut costs, and contribute to a sustainable future. Location: North Sydney, New South Wales, Australia Administration Officer The Administration Officer is a full‑time role within the Commercial Services team. You will support the delivery of Ecovantage’s certificate creation and professional services, ensuring a smooth experience for prospective, new and existing clients. You will handle inbound enquiries, maintain accurate documentation, and manage internal assignments to Account Managers. Key Responsibilities Provide comprehensive, accurate and timely administrative support, ensuring confidentiality is maintained. Contribute to the research and compilation of documents, reports and submissions. Maintain data and records within Ecovantage’s CRM to enable accurate and live reporting. Perform data entry at defined intervals to support routine business processes. Assist clients in providing timely responses to compliance queries, aiding smooth processing of certificate projects. Answer incoming phone calls from prospective partners, gather preliminary information and forward details to the appropriate Account Manager. Handle onboarding of new companies and maintain contractor document records. What We’re Looking For Previous experience with an Accredited Certificate Provider (ACP) is encouraged. More than two years in a similar administrative role. Broad knowledge of energy efficiency and renewable energy products is highly desirable. Experience creating process maps, documentation, and document control. Strong computer competency with intermediate Microsoft Office skills, particularly Excel or Google Docs. Initiative and problem‑solving skills. Ability to work autonomously. Excellent multitasking ability. Demonstrated customer service principles and practices. Strong written and verbal communication skills. High attention to detail and a proactive work approach. Why Join Ecovantage? Be part of an ISO‑certified organisation with a real environmental and social impact. Work with a passionate, collaborative team in a growing industry. Enjoy hybrid work arrangements, professional development opportunities, and a culture that values sustainability, integrity, and proactivity. Compensation & Benefits A competitive salary based on skills and experience. Hybrid business model: work from home 1‑2 days per week. After probation, enjoy a Rostered Day Off (RDO) either fortnightly or monthly. A supportive team passionate about sustainability. Employee Assistance Program for you and your family. Diverse and inclusive culture. How To Apply To apply, submit a cover letter and resume outlining your experience and reasons for applying for this role. Only candidates who include a cover letter will be considered for interview opportunities. You must have current work rights in Australia. We will progress with applications as they come in. We reserve the right to take this advert down at any stage and may close the recruitment process early if the right candidate is found. A note to recruitment agencies: We politely ask that you refrain from submitting unsolicited resumes. The Company Ecovantage specialises in sustainable energy management and auditing for commercial and industrial organisations, SMEs, and all Australians. As one of the country’s oldest, largest and most versatile Accredited Certificate Providers, we provide clients with access to all federal and state energy certificates. Our accredited services range from strategic consulting and scheme compliance to recommending incentivised energy‑saving technologies, all on a financially viable path to a more sustainable future. Established in 2007, we are proud to be Climate Active carbon‑neutral for our business operations, with employees across Victoria, South Australia, New South Wales and Queensland. #J-18808-Ljbffr