Senior Case Manager Level 1

vor 1 Tag


Council of the City of Sydney, Österreich Allianz Australia Vollzeit

Senior Case Manager – Personal Injury – Sydney, NSW At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers. We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being. Let’s care for tomorrow, so we can create a better future together, for everyone. About the Role Supporting customers step-by-step through our Case Management and Injury Management programs Ensuring all case management actions are completed on time and with quality of a positive customer experience in mind Developing trusted relationships with the customers that you support Providing ideas and innovations that support the team in being better Having an attitude that empathises with the needs of the injured worker and a desire to help them in their recovery About You Minimum of 2 years case management experience within NSW Workers Compensation, either for a Self‑Insurer or Work Cover NSW Experience in supporting people who have sustained complex injuries An empathetic style and customer focused approach which allows you to ‘walk in our customer’s shoes’ The ability to handle challenging situations and to act in a professional and responsive manner Mentoring other case managers within the team A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape Please note there may be delays in response from 22nd December to 5th January 2026. Thank you for your understanding and patience. Benefits and Perks Inclusive Culture: Join a supportive, open‑minded team focused on customer outcomes, bringing your authentic self to work every day Flexible Work-Life Balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace, where possible. Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources. Financial and Well‑being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program—own a piece of your employer For more details about our benefits, visit the Allianz Careers site. Equal Opportunity Allianz stands for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Adjustments and Support If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation. Join Us Join us. Let’s care for tomorrow. #J-18808-Ljbffr



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