Service Delivery Officer
vor 1 Woche
Overview Join to apply for the Service Delivery Officer role at Australian Taxation Office . We are looking for passionate, client‑focused individuals to join our Frontline Operations group. As a Service Delivery Officer (APS 2), you will work in a scheduled contact centre environment, providing high‑quality service to clients between 7am and 7pm. You will spend your time interacting with clients over the phone, supporting them in meeting their tax, superannuation and registration obligations. You’ll also process account activities received through various channels, including phone, paper, web‑chat, email and online portals. You will use good judgment and apply relevant policies and procedures to inform your decision making. Your attention to detail will ensure outcomes, actions and agreements are accurately recorded. You will be responsive and adaptable to changing client and business needs and manage competing priorities to deliver outcomes. You’ll work as a part of a team, sharing your knowledge to collaboratively resolve issues and contribute to continuous improvement. Responsibilities Interact with clients over the phone in a scheduled contact centre environment, supporting them in meeting their tax, superannuation and registration obligations. Process account activities received through phone, paper, web‑chat, email and online portals. Apply relevant policies and procedures to inform decision making and exercise good judgment. Ensure outcomes, actions and agreements are accurately recorded with attention to detail. Be responsive and adaptable to changing client and business needs and manage competing priorities to deliver outcomes. Work as part of a team, share knowledge, and contribute to continuous improvement. Location and employment type Locations may include: Adelaide, Albury, Box Hill (VIC), Brisbane CBD, Burnie, Dandenong, Geelong, Gosford, Hobart, Melbourne CBD, Moonee Ponds, Parramatta, Penrith, Perth, Sydney CBD, Townsville, Upper Mount Gravatt or Wollongong. A merit pool may be formed to fill future similar vacancies in these locations and other locations within the same metropolitan area. Seniority level: Entry level Employment type: Full-time Job function: Customer Service Industries: Government Administration Diversity and Inclusion We embrace the strength of diversity — through our people and the perspectives they bring. We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the recruitment process. #J-18808-Ljbffr
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Service Delivery Coordinator
Vor 6 Tagen
Newcastle-Maitland, Österreich Cate Pugh VollzeitThe Company 27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963. The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the...
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Service Delivery Officer
vor 1 Woche
Newcastle-Maitland, Österreich Australian Taxation Office VollzeitOverview Service Delivery Officer (Affirmative measure – Aboriginal and Torres Strait Islander employment) – Australian Taxation Office. This vacancy is only open to Aboriginal and Torres Strait Islander applicants. This initiative helps to increase the number of Aboriginal and Torres Strait Islander people employed in the APS, to better reflect the...
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IT Project Delivery Engineer
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Newcastle-Maitland, Österreich Roberts & Morrow Technology VollzeitRoberts & Morrow Technology – Thornton NSW An exciting opportunity for an experienced IT Project Delivery Engineer to join a leading, Australian-based IT Managed Services Provider. About us: RMT is a fast-growing MSP with a strong regional presence, known for delivering cutting‑edge IT solutions and exceptional client service as one of the few Telstra...
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Administration Officer
vor 3 Wochen
Newcastle-Maitland, Österreich Port Stephens Council VollzeitA great lifestyle in a treasured environment — this is life at PSC! Our Waste Services team is seeking an Administration Officer to provide professional, timely and accurate operational and administrative support. This role supports the smooth delivery of Council’s waste management services, with a focus on customer service, data management, and...
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Service Delivery Officer
vor 1 Woche
Newcastle, Österreich Australian Taxation Office VollzeitOverview Service Delivery Officer / Debt Collection Officer We are looking for passionate, client focused individuals to join our Frontline Operations group in a variety of (APS 3) roles at the Australian Taxation Office. Responsibilities assisting clients through various channels including phone, web chat, email, paper and online portals to help them meet...
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Service Delivery Coordinator
Vor 6 Tagen
Newcastle-Maitland, Österreich Cate Pugh VollzeitA national service provider in Newcastle-Maitland is seeking a Service Delivery Coordinator to enhance customer relationships and support operations. The ideal candidate will manage inquiries, perform data entry, and collaborate with service teams to meet commitments. Strong communication skills and customer service experience are essential. This position...
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Customer Service Representative
vor 3 Wochen
Newcastle-Maitland, Österreich Lowes Petroleum Service VollzeitCustomer Service Representative - Cardiff Join to apply for the Customer Service Representative role at Lowes Petroleum Service. Introduction At Lowes Petroleum, we’re dedicated to building a thriving regional Australia. As one of the nation’s largest and most trusted regional fuel and lubricant suppliers, we maintain our ‘country’ ethos while...
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Delivery Driver
vor 3 Wochen
Newcastle-Maitland, Österreich Dominos East Maitland VollzeitDominos East Maitland is hiring a Casual/Temporary Delivery Driver role in East Maitland, NSW. Apply now to be part of our team. Requirements for this role: Flexible hours available No experience required for this role If you have a passion for pizza, and the ability to be quick on your feet, while staying safe on the street – why not become a key member...
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Office Administrator
vor 3 Wochen
Newcastle-Maitland, Österreich Arena Tiles VollzeitLocated in the beautiful suburb of Warners Bay in Lake Macquarie, Arena Tiles is a leader in premium tiling and waterproofing solutions, known for our commitment to quality, customer service and exceptional project delivery. Due to continued growth within the Business, we are seeking an organised, proactive, and detail-driven Office Administrator to join our...
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Member Service Officer
vor 3 Wochen
Newcastle-Maitland, Österreich The Mutual Bank VollzeitAs a Member Service Officer, you’ll be the first point of contact for our Members, providing friendly, professional, and knowledgeable support. You’ll help Members meet their financial goals and everyday banking needs, ensuring every interaction reflects our core values ofIntegrity, Respect, and Care . Flexibility to work across our Maitland, East...
