Service Delivery Officer

vor 1 Woche


Newcastle, Österreich Australian Taxation Office Vollzeit

Overview Service Delivery Officer / Debt Collection Officer We are looking for passionate, client focused individuals to join our Frontline Operations group in a variety of (APS 3) roles at the Australian Taxation Office. Responsibilities assisting clients through various channels including phone, web chat, email, paper and online portals to help them meet their taxation, superannuation, and registration obligations understand individual client circumstances and provide tailored advice aligned with current legislation, policy and procedures engage in meaningful conversations to support and facilitate client’s payment, lodgment and registration outcomes navigate challenging interactions with empathy and professionalism, including support for vulnerable clients and those experiencing hardship or crisis work in a scheduled contact centre environment in some roles, providing high quality service to clients between 7am and 7pm deliver tailored, contemporary and outcome focused solutions that shape client behaviour and encourage ongoing willing participation in the taxation and superannuation systems build and maintain positive client relationships while making informed decisions to resolve enquiries maintain the integrity of ATO records by accurately recording client information and applying relevant policy and procedures work as part of a team, sharing knowledge to collaboratively resolve issues and contribute to continuous improvements Location, employment type and seniority Locations: Adelaide, Albury, Box Hill (VIC), Brisbane CBD, Burnie, Dandenong, Geelong, Gosford, Hobart, Melbourne CBD, Moonee Ponds, Newcastle, Parramatta, Penrith, Perth, Townsville, Upper Mount Gravatt or Wollongong Employment type: Full-time Seniority level: Entry level Diversity and inclusion We embrace the strength of diversity — through our people and the perspectives they bring. We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the recruitment process. Additional information We may form a merit pool to fill future similar vacancies in these locations and other locations within the same metropolitan area. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr



  • Newcastle-Maitland, Österreich Australian Taxation Office Vollzeit

    Overview Join to apply for the Service Delivery Officer role at Australian Taxation Office . We are looking for passionate, client‑focused individuals to join our Frontline Operations group. As a Service Delivery Officer (APS 2), you will work in a scheduled contact centre environment, providing high‑quality service to clients between 7am and 7pm. You...


  • Newcastle-Maitland, Österreich Cate Pugh Vollzeit

    The Company 27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963. The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the...


  • Newcastle-Maitland, Österreich Australian Taxation Office Vollzeit

    Overview Service Delivery Officer (Affirmative measure – Aboriginal and Torres Strait Islander employment) – Australian Taxation Office. This vacancy is only open to Aboriginal and Torres Strait Islander applicants. This initiative helps to increase the number of Aboriginal and Torres Strait Islander people employed in the APS, to better reflect the...


  • Newcastle City Council, Österreich Bendigo Advertiser Vollzeit

    Join to apply for the Office Services Manager role at Bendigo Advertiser Brief DescriptionHicksons| Hunt & Hunt is a commercial law firm that assists government, companies, organisations, and individuals throughout Australia to create sustainable value through legal and commercial advice, services, and solutions. Our breadth of expertise is reflected in our...


  • Newcastle City Council, Österreich Hicksons Lawyers Vollzeit

    Join to apply for the Office Services Manager role at Bendigo Advertiser Brief Description Hicksons| Hunt & Hunt is a commercial law firm that assists government, companies, organisations, and individuals throughout Australia to create sustainable value through legal and commercial advice, services, and solutions. Our breadth of expertise is reflected in our...


  • Newcastle City Council, Österreich Hicksons Lawyers Vollzeit

    Company Overview Hicksons| Hunt & Hunt is a commercial law firm that assists government, companies, organisations, and individuals throughout Australia to create sustainable value through legal and commercial advice, services, and solutions. Our breadth of expertise is reflected in our diverse practice groups and complemented by our industry and sector...

  • Delivery Driver

    vor 2 Wochen


    Newcastle City Council, Österreich JJ Food Service Limited Vollzeit

    Customer Service Delivery Driver (3.5t) Are you looking for a driver job with a great work‑life balance? Do you have a friendly nature and enjoy meeting new people? Then this could be the job for you. You will be the face of our business, interacting with customers every day to provide the first‑class service we are well known for. Responsibilities...


  • Newcastle City Council, Österreich Hickson Lawyers Vollzeit

    Hicksons| Hunt & Hunt is a commercial law firm that assists government, companies, organisations, and individuals throughout Australia to create sustainable value through legal and commercial advice, services, and solutions. Our breadth of expertise is reflected in our diverse practice groups and complemented by our industry and sector focus. With offices in...


  • Newcastle, Österreich Pacific International Insurance (AUNZ) Vollzeit

    Job Category: Administration, Customer Service, Sales Pacific International Insurance is a dynamic cross-Tasman company that operates as part of a respected global insurance organisation. We have a diverse portfolio of insurance brands. With our strong foundation and progressive mindset, we continue to forge ahead, anticipating and meeting the evolving needs...


  • Newcastle City Council, Österreich Bendigo Advertiser Vollzeit

    Join to apply for the Service Delivery Manager role at Bendigo Advertiser Become part of a robust service management framework aligned with ITIL best practices, ensuring transparent, effective oversight of operations. The Technical Service Delivery Manager (TSDM) acts as the primary liaison, fostering strong client relationships and driving proactive issue...