Customer Service Officer
vor 1 Woche
Job Category: Administration, Customer Service, Sales Pacific International Insurance is a dynamic cross-Tasman company that operates as part of a respected global insurance organisation. We have a diverse portfolio of insurance brands. With our strong foundation and progressive mindset, we continue to forge ahead, anticipating and meeting the evolving needs of our customers in the ever-changing insurance landscape. Rapid Solutions has specialised in providing quality professional indemnity and liability insurance for home services businesses for more than 25 years. We are looking to welcome a new team member seeking personal and professional growth in a collaborative and customer-centric environment. A bit more detail on the role… We are looking for an energetic, positive, and self-driven Customer Service Officer. You will manage and nurture a portfolio of customers by placing insurance via inbound and outbound calls and digital platforms. You will work alongside our existing customer service team responsible for the insurance renewal process. You will be supported with ongoing training and coaching to ensure you are set up for success, developing specialised skills in underwriting, risk assessment, sales, negotiation, and ensuring high-quality delivery of services to both our team and customers, in line with relevant regulatory requirements and business objectives. What your day will look like… Connect with current and prospective customers through personalised inbound and outbound calls and emails, managing a dedicated portfolio. Deliver top-notch customer service by providing accurate and reliable information that exceeds expectations. Collaborate with your team, supporting continuous improvement and driving the team's growth. Capture customer interactions and streamline administrative tasks with efficiency and precision. We would love to hear from you if you… Have exceptional service skills with a proven track record in nurturing and growing a portfolio of customers and developing relationships. Are achievement-oriented and love meeting and exceeding individual and team goals. Are energetic and tenacious with a passion for service. Have excellent communication, attention to detail, and problem-solving skills. Can prioritise diverse tasks and work quickly and effectively to meet tight deadlines. Enjoy working in a collaborative team environment, whilst also working independently and taking initiative. Previous financial service and or insurance experience is not essential but is highly regarded. Why you will love working with us… A supportive, inclusive, and flexible environment that values work-life balance. Competitive remuneration and variable rewards. Wellbeing Program offering EAP, annual influenza vaccination, and annual wellbeing reimbursement to support your individual wellness. Volunteer and support opportunities to make a difference in your local community. Reward and Recognition Program offering monetary rewards and additional leave. Great office in the heart of Newcastle with free secure parking provided. We are seeking to bring you on board as soon as possible so if you like the sound of this opportunity please apply with your resume and a brief cover letter to tell us why this role is a good fit for you. #J-18808-Ljbffr
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Customer Service Officer
Vor 5 Tagen
Newcastle City Council, Österreich Randstad Australia VollzeitCustomer Service Officer Randstad Australia is seeking an experienced Customer Service Officer to join the EDConnect Service & Channels Team in a fast‑paced contact centre environment. Location: Newcastle, New South Wales – Hybrid (2 days in office, 3 days remote). Start Date: 12 January 2026. Contract Length: 26 June 2026 (possible extension)....
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Customer Service Officer
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Newcastle City Council, Österreich Bendigo Advertiser VollzeitCustomer Service Officer – Bendigo Advertiser Newcastle & Hybrid | Start: January 2026. Join the EDConnect Service & Channels team. In this fast‑paced Contact Centre environment, you will be the first point of contact for school‑based and corporate staff, providing vital advice on Finance, Human Resources, and Technical Systems. Key Duties Deliver...
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Customer Service Officer
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Newcastle City Council, Österreich integratedliving Australia Vollzeitintegratedliving Australia – Newcastle NSW integratedliving operates a fantastic Customer Service Centre based in our contact centre in Carrington. Due to some internal movements we are now on the lookout for 4 new customer service legends to join us! Available Options Permanent Part-Time Role – Enjoy stability with a long-term position must be available...
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Customer Service Officer
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Newcastle City Council, Österreich Bendigo Advertiser VollzeitJoin to apply for the Customer Service Officer role at Bendigo Advertiser Hunter Local Land Services (LLS) is seeking a motivated Customer Service Officer to be a friendly face and reliable support for our teams and customers. Administration & Clerical Grade 2 | Salary from $66,943.00 plus super and leave loading Hours: 22.8 hrs per week | Ongoing...
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Partnership Relations Officer
vor 2 Wochen
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Customer Service Officer
vor 2 Wochen
Newcastle City Council, Österreich Talent VollzeitAbout the organisation Our client is a reputable ASX listed Building Materials & Industrial Manufacturing company. They are a highly respected industry leader with an excellent employer brand. They boast a long list of employee benefits across key areas such as career development, health & wellness, financial wellbeing, career & recognition, and...
