Customer Service Officer
Vor 3 Tagen
Customer Service Officer – Bendigo Advertiser Newcastle & Hybrid | Start: January 2026. Join the EDConnect Service & Channels team. In this fast‑paced Contact Centre environment, you will be the first point of contact for school‑based and corporate staff, providing vital advice on Finance, Human Resources, and Technical Systems. Key Duties Deliver high‑quality customer service through strong engagement in a high‑volume contact centre. Handle customer enquiries promptly and courteously while maintaining confidentiality and using discretion. Identify, refer and assign non‑standard or complex enquiries to the relevant Centre of Expertise for action and resolution. Maintain currency in knowledge of policy, legislation and related business processes to respond to customer needs efficiently and effectively. Maintain accurate data records in a customer management system to ensure timely resolution of enquiries. Confidently use multiple technology platforms and databases simultaneously. Adhere to and meet Contact Centre KPI’s on a daily and monthly basis. Essential Requirements Demonstrated experience in Customer Service (Contact Centre, Retail or Face‑to‑Face). Tech savvy: ability to use multiple technology platforms and databases concurrently. Excellent verbal and written communication skills with the ability to manage yourself and show initiative. Availability to work a rotating roster of 7.5 hours/day between 8:00 am and 5:00 pm, Monday to Friday. Remuneration & Practical Details Salary: $35.15 per hour + Super Start Date: 12th January 2026 Contract Length: Until 26th June 2026 (with possibility of extension) Training: 4‑5 weeks of full‑time onsite training in Newcastle Work Location: After training, work 2 days in the office and the rest from home. Application Process To be considered for this role, please submit your CV and a summary of your experience. Contact Maddy Hellawell at with any questions. Shortlisted candidates will be required to complete an alphanumerical typing test. Applications close: Monday 8th December at 12:00 pm. EEO Statement At Randstad, we are passionate about providing equal employment opportunities and embracing diversity for the benefit of all. We actively encourage applications from any background. #J-18808-Ljbffr
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Principal Tech Services Officer
Vor 7 Tagen
City of Parramatta Council, Österreich Customer Data VollzeitDo you want your work to make a difference for NSW Working to protect the states environment and heritage. Ongoing full-time opportunity Office location: Parramatta (or other BCT office in NSW upon availability and negotiation). Hybrid working supported with minimum expectation of 60% of time in office. Salary relative to experience and ranges from $ to $...
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Customer Service Officer
Vor 5 Tagen
Newcastle City Council, Österreich Randstad Australia VollzeitCustomer Service Officer Randstad Australia is seeking an experienced Customer Service Officer to join the EDConnect Service & Channels Team in a fast‑paced contact centre environment. Location: Newcastle, New South Wales – Hybrid (2 days in office, 3 days remote). Start Date: 12 January 2026. Contract Length: 26 June 2026 (possible extension)....
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Assistant Service Officer Payroll
vor 1 Woche
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitJoin to apply for the Assistant Service Officer Payroll role at NSW Department of Customer Service Join to apply for the Assistant Service Officer Payroll role at NSW Department of Customer Service NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills...
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Senior Service Officer Payroll
vor 2 Wochen
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service 1 day ago Be among the first 25 applicants Join to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your...
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Service Officer
vor 1 Woche
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitOverview Service Officer (Service Desk) - Talent Pool role at NSW Department of Customer Service. This posting is for Talent Pool applications for future opportunities within the department. Base pay and eligibility Base pay range : A$84,659.00/yr - A$92,701.00/yr TALENT POOL ONLY Clerk Grade: 3/4 Salary Range: $84,659 - $92,701 plus superannuation and leave...
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Customer Service Officer
vor 3 Wochen
Newcastle City Council, Österreich integratedliving Australia Vollzeitintegratedliving Australia – Newcastle NSW integratedliving operates a fantastic Customer Service Centre based in our contact centre in Carrington. Due to some internal movements we are now on the lookout for 4 new customer service legends to join us! Available Options Permanent Part-Time Role – Enjoy stability with a long-term position must be available...
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Customer Service Officer
vor 3 Wochen
Newcastle City Council, Österreich Bendigo Advertiser VollzeitJoin to apply for the Customer Service Officer role at Bendigo Advertiser Hunter Local Land Services (LLS) is seeking a motivated Customer Service Officer to be a friendly face and reliable support for our teams and customers. Administration & Clerical Grade 2 | Salary from $66,943.00 plus super and leave loading Hours: 22.8 hrs per week | Ongoing...
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Customer Service Officer
vor 1 Woche
Newcastle, Österreich Pacific International Insurance (AUNZ) VollzeitJob Category: Administration, Customer Service, Sales Pacific International Insurance is a dynamic cross-Tasman company that operates as part of a respected global insurance organisation. We have a diverse portfolio of insurance brands. With our strong foundation and progressive mindset, we continue to forge ahead, anticipating and meeting the evolving needs...
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Customer Service Officer
vor 3 Wochen
Newcastle City Council, Österreich Local Land Services Agency VollzeitLocal Land Services Agency – Newcastle NSW Administration & Clerical Grade 2| Salary from $66,943.00 plus super and leave loading Hunter Local Land Services (LLS) is seeking a motivated Customer Service Officer to be a friendly face and reliable support for our teams and customers. In this frontline role, you’ll be the first point of contact for...
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Network Services
vor 3 Wochen
Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitNSW Department of Customer Service – Sydney NSW Grade: 7/8Salary range: $113,574- $125,720 + superDuration: 12 monthsLocation: Hybrid, with attendance to Sydney McKell office Tuesdays and Thursdays each week, or other approved offices as per team requirements An exciting ongoing opportunity has arisen for a NetworkServices and Operations Officer to join...
