Digital Product Owner

Step into an exhilarating journey with Velocity Frequent Flyer – Virgin Australia’s award‑winning loyalty program with over 13 million members and counting. We make rewards fast and meaningful—from dream holidays and upgrades to retail, fuel, and everyday perks. Velocity is all about smart, simple, and speedy rewards. As part of our vibrant team, you’ll help deliver unforgettable value to millions of Australians—while enjoying the perks of working for one of the country’s most loved travel brands. As the Digital Product Owner – Velocity Store, you’ll take full ownership of the Digital Experience and Delivery of Velocity’s digital marketplace, driving its strategy, optimisation, and end‑to‑end performance. You’ll lead the product roadmap, build new capabilities, and deliver seamless agile execution to ensure the Velocity Store meets its commercial goals while creating an exceptional experience for our members. This is a 12‑month opportunity to make a large impact across the Velocity Marketplace. In addition, you will: Define and own the digital product vision and roadmap for the Velocity Store, ensuring alignment with business strategy and member needs. Lead agile delivery across local and offshore teams, driving clarity, prioritisation, and high‑quality execution. Prioritise and manage the product backlog, sprint planning, and delivery ceremonies to ensure timely development of new features and enhancements. Collaborate with UX, marketing, technology, and data teams to design and deliver new capability and seamless customer experiences. Optimise product performance by monitoring site metrics, conversion, and engagement through Adobe Analytics and similar tools. Drive personalisation and experimentation using Adobe Target to enhance member engagement and commercial outcomes. Ensure platform stability, compliance, and operational excellence by overseeing site maintenance and alignment with security and brand standards. You’ll be great in this role if you: Have tertiary qualifications in business, digital, technology, or a related field, with Agile or Scrum Product Owner certification highly regarded. Bring proven experience as a Digital Product Owner or Product Manager within an eCommerce, digital marketplace, or similar environment. Have successfully led agile delivery teams, including managing offshore or international development partners. Possess hands‑on experience delivering capability using platforms such as Mirakl Marketplace, Adobe Commerce, or Adobe Experience Manager. Are skilled in interpreting analytics and translating insights into meaningful product improvements, optimisation, and customer experience enhancements. Demonstrate strong stakeholder management and communication skills, with the ability to influence and collaborate across diverse teams. Have a solid understanding of digital commerce models, marketplace ecosystems, platform integrations, and member engagement strategies—ideally within travel, loyalty, or retail. What you’ll get from us: Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year) Flexible working arrangements (including work hours and work from home) Discounts on travel insurance, car hire, accommodation and experiences worldwide Hospitality, retail, technology, beauty services and wellness discounts Wellness support, including the Converge? digital wellbeing platform A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you Equality rules: We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family. Ready to apply? We’re ready to hear from you. Apply now. #J-18808-Ljbffr