Operations Manager – Customer Support
vor 3 Wochen
Operations Manager – Customer Support & Scheduling Base pay range A$80,000.00/yr - A$90,000.00/yr Detector Inspector works to make homes safer. Since 2005, we deliver over 500,000 safety checks each year across Australia, supported by 500+ field services team entering 2,500 homes daily. Our tech-enabled platform makes compliance smarter, faster, and easier for agencies. Why You’ll Love Working Here We support one another, tackle challenges head‑on, and commit to learning and growth—all in pursuit of our mission to make every home in Australia safer. What’s On Offer Generous Reward Package: Salary of $80,000–$90,000 per year, plus superannuation and bonuses of up to $15,000 annually. True Flexibility: Hybrid model—collaborate in‑office and work remotely. Fast‑Paced Culture: Join a passionate, supportive team that celebrates success. Perks & Benefits: Exclusive DI discounts, ongoing learning and development, and access to EAP. Community & Connection: Social events and team gatherings to foster camaraderie and collaboration. The Role We’re looking for a Planning and Optimisation Manager to take ownership of scheduling operations and lead a team that keeps our services running smoothly across Australia and the Philippines. What You’ll Be Doing Lead & Develop: Mentor, coach and support Scheduling Team Leaders to build a collaborative, results‑driven culture. Drive Efficiency: Create, implement, and improve scheduling processes to deliver smarter outcomes. Leverage Technology: Work with current and future scheduling platforms to enhance performance. Data & Insights: Present analysis and performance trends to stakeholders, influencing strategy and ensuring alignment across the business. Collaborate: Partner with internal teams to strengthen consistency and operational excellence. What We’re Looking For At least 5 years’ proven experience successfully leading a Business Support, Operations, or Customer Support team. Strong leadership, mentoring, and delegation skills; strong background in contact centre or operational workforce planning. High‑level data analysis, reporting, and process improvement capability. Organised, detail‑focused, and resilient in a fast‑paced environment. Energetic, adaptable, people‑focused, and motivated to achieve results. Ready to Lead & Optimise? If you’re a collaborative leader with a passion for people, data, and operational efficiency, this is your opportunity to make a big impact. At Detector Inspector, we believe in opportunities for all and are committed to creating an inclusive workplace that reflects the diversity of our community. We strongly encourage applications from candidates of all backgrounds who share our values. Seniority level Mid‑Senior level Employment type Full‑time Job function Business Development and Sales Industries Public Safety, Real Estate, and IT Services and IT Consulting Referrals increase your chances of interviewing at Detector Inspector by 2x. Get notified about new Operations Manager jobs in Melbourne, Victoria, Australia . #J-18808-Ljbffr
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Warehouse Operations Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Warehouse Operations Manager - NSW VollzeitWarehouse Operations Manager - NSW – Warwick Farm NSW Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new...
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Senior Warehouse
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Council of the City of Sydney, Österreich Warehouse Operations Manager - NSW VollzeitA leading air conditioning company in Sydney is seeking a Warehouse Operations Manager to oversee warehouse operations and manage relationships with third-party logistics providers. The ideal candidate will have over 8 years of experience in supply chain operations, strong analytical skills, and proficiency in SAP. This role offers a competitive salary,...
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Assistant Manager
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Council of the City of Sydney, Österreich Operations VollzeitAbout Capella Hotels and Resorts Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by renowned architects from around the world. Our restaurants offer authentic flavours...
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Customer Operations Manager
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Melbourne, Österreich Easygo VollzeitJoin Easygo as a Customer Operations Manager and Shape the Future of Global Gaming Support! What's in It for You: Joining Easygo as a Customer Operations Manager offers a pivotal role in shaping customer support within the gaming industry. You'll lead the delivery of exceptional customer experiences, working with a dynamic, globally dispersed team. This role...
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Operations Manager
vor 20 Stunden
Council of the City of Sydney, Österreich DB International Operations VollzeitJob Overview Join to apply for the Operations Manager role at DB International Operations . DB International Operations GmbH is part of the DB group, a world-leading global railway company with an extensive organization in Germany and projects worldwide. Our company offers technically sophisticated and customized infrastructure, mobility, and transport...
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Operations Manager
vor 2 Wochen
City of Melbourne, Österreich Help at Hand Support Services VollzeitJoin to apply for the Operations Manager role at Help at Hand Support Services . Position Description - Operations Manager Position Title: Operations Manager Reports To: CEO Location: Bundoora, Victoria Employment Type: Full-time The Company Help at Hand Support Services (HAHS) is a leading NDIS registered disability support provider dedicated to empowering...
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Operations Manager
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City of Melbourne, Österreich Help at Hand Support Services VollzeitPosition Description - Operations Manager Position Title : Operations Manager Reports To : CEO Location : Bundoora, Victoria Employment Type : Full-time The Company Join the dynamic team at Help at Hand Support Services (HAHS), a leading NDIS registered disability support provider dedicated to empowering participants to live their best lives. With a focus on...
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Operations Manager
Vor 7 Tagen
City of Melbourne, Österreich Help at Hand Support Services VollzeitOperations Manager Position Title: Operations Manager Reports To: CEO Location: Bundoora, Victoria Employment Type: Full-time Company: Help at Hand Support Services (HAHS), an NDIS‑registered disability support provider dedicated to empowering participants to live their best lives. Purpose of the Role: The Operations Manager leads and manages the...
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Customer Operations Manager
vor 2 Wochen
City of Brisbane, Österreich Tabcorp VollzeitTabcorp Eight Mile Plains, Queensland, Australia Join or sign in to find your next job Join to apply for the Customer Operations Manager role at Tabcorp Tabcorp Eight Mile Plains, Queensland, Australia 1 day ago Be among the first 25 applicants Join to apply for the Customer Operations Manager role at Tabcorp Could this be one of those rare moments to do the...
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Customer Support
Vor 7 Tagen
City of Brisbane, Österreich Data#3 Ltd VollzeitA leading IT solutions provider in Brisbane is seeking a detail-oriented Customer Support Administrator to enhance seamless operations and provide exceptional service. You will manage customer interactions, assist with logistics, create quotations, and ensure accuracy in pricing. The ideal candidate has a background in IT administration, advanced computer...
