Head of Marketing and Communications

Get AI-powered advice on this job and more exclusive features. MacKillop Family Services is seeking a Head of Marketing and Communications to lead our national communications function and elevate the visibility of our life‑changing work across Australia. As a values‑driven organisation with a proud history dating back to 1997, MacKillop provides compassionate care and support to vulnerable young people and families through programs in early intervention, education, disability services, and out‑of‑home care. With over 2,200 staff across 50+ sites, we are united by a shared commitment to social justice, trauma‑informed practice, and cultural safety. About The Role As Head of Marketing and Communications, you’ll lead MacKillop Family Services’ strategic marketing, digital, and corporate communications agenda. Reporting to the Director, Community Engagement, you’ll manage a team of specialists to build brand awareness, support the organisation’s 2020–2027 Strategic Plan, and deliver impactful, values‑aligned content across internal and external channels. You’ll oversee media relations, executive communications, digital strategy, and internal engagement, while driving best practice and brand consistency across the organisation. Key Responsibilities Develop and implement a multi‑year marketing and communications strategy aligned with organisational priorities. Lead and mentor a team of communications professionals, fostering a culture of excellence and collaboration. Provide strategic advice to internal stakeholders and executive leaders on communications, media, and issues management. Oversee brand management across MacKillop and its sub‑brands, ensuring consistency and alignment with our values. Manage internal communications channels, including the intranet and executive messaging. Drive digital engagement through social media, web, and content strategy. Represent MacKillop on sector committees and build strong relationships with external partners. About You You are a strategic thinker and collaborative leader with: 10+ years’ experience in senior communications roles, including team leadership. Tertiary qualifications in communications, marketing, or a related field. Proven success in developing and executing integrated marketing and communications strategies. Strong interpersonal and stakeholder engagement skills. A passion for storytelling and social impact. Experience in the community services sector (highly desirable). Application Please address the full Key Selection Criteria outlined in the PD as part of your application. For a full position listing, please click APPLY . The Position Description is available for review at the bottom of the page. Contact: Sam Patterson – Our Offer Salary packaging – maximise your salary packaging up to $18,550 per year, reducing the amount of tax you pay. Paid Training – industry‑specific training including Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness training. Fitness Passport – discounted workplace health and fitness program for you and your family. Employee Assistance Program – free access to a wide range of options supporting social, financial, physical, and mental health. Supportive Environment – monthly supportive meetings with your direct manager. Sanctuary Organisation – MacKillop’s work is underpinned by the Sanctuary Model, a whole‑organisation framework that creates a safe environment and teaches people to cope effectively with stress and trauma. You Must Have Valid and current Driver’s Licence. Satisfactory Criminal History Check (paid for by MacKillop). Valid Employee Working with Children Check. Our Commitment MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value everyone’s ability, cultural or linguistic background, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio‑economic status, and age. It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities. Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position. Shortlisting for this position may commence immediately so please submit your application as soon as possible. #J-18808-Ljbffr