Customer Experience Coordinator
Vor 3 Tagen
Customer Experience Coordinator - Raymond Terrace Join to apply for the Customer Experience Coordinator role at New Horizons Enterprises Limited . We are a passionate team dedicated to delivering exceptional customer support and enhancing wellbeing every day. As a Customer Experience Coordinator, you’ll play a key role in empowering individuals to achieve their goals and live more independently. What You’ll Do Provide person-centered support across areas such as daily living skills, community participation, health and financial access, employment, education, and personal care. Collaborate with customers, their support networks, and the broader community to improve wellbeing and independence. Lead and support frontline staff, contributing to a positive and inclusive team culture. Coordinate daily activities and develop tailored support plans. Promote safe work practices and support change initiatives. Maintain accurate customer records and ensure confidentiality. Drive innovation to enhance the customer experience. What You’ll Bring Certificate III or IV in Individual Support (or equivalent experience). Strong digital literacy, including Microsoft Office and reporting systems. Physical capacity to support customers (including lifting up to 10kg). Valid NSW Driver’s License (Class C). Willingness to obtain a Police Check, NSW Working With Children Check, and NDIS Worker Screening Check. Why Join Us At New Horizons, we offer a range of benefits to support your growth and wellbeing: Access to salary packaging for tax savings (as a not-for-profit organisation). Employee Assistance Program for counselling and support. Professional development, mentoring, and secondment opportunities. Flexible work arrangements. Long Service and Parental Leave options. A supportive and inclusive workplace culture. How to Apply To register your interest, please click “Apply Now” and provide a resume and cover letter outlining your suitability for the role. New Horizons values diversity and encourages applications from people from all walks of life. We invite all applicants, including First Nations People and individuals from diverse social, cultural, and gender backgrounds, to apply. Due to the specific support needs of our customer base and the inherent program requirements, there is a genuine occupational requirement for female applicants under the NSW Anti-Discrimination Act 1977 – Section 31. #J-18808-Ljbffr
-
Customer Experience Coordinator
vor 2 Wochen
Newcastle-Maitland, Österreich New Horizons VollzeitA community support organization in Newcastle-Maitland is hiring a Customer Experience Coordinator to enhance customer wellbeing through person-centered support. The role includes coordinating daily activities, leading staff, and developing tailored support plans. Ideal candidates should have a relevant Certificate and strong digital literacy, along with a...
-
Customer Coordinator
vor 2 Wochen
Newcastle-Maitland, Österreich WesTrac Cat VollzeitCustomer Coordinator | Component Rebuild Centre (CRC) Location: Tomago, NSW, AU WesTrac is committed to more of what matters most. We offer family time, paid parental leave, flexible working arrangements and a purchased leave program to give you the work‑life balance you’ve always wanted. Our in‑house RTO (50737), guided learning platform and diverse...
-
Customer Coordinator
Vor 5 Tagen
Newcastle-Maitland, Österreich WesTrac VollzeitCustomer Coordinator | Component Rebuild Centre (CRC) Due to an internal move, WesTrac is currently seeking an experienced Customer Coordinator to join our Component Rebuild Centre (CRC) Branch. This role will be on a Monday-Friday fulltime basis at head office in Tomago, with the potential for hybrid working arrangements. Reporting to the Service Support...
-
Customer Experience Lead
vor 2 Wochen
Newcastle-Maitland, Österreich WesTrac Cat VollzeitA leading machinery manufacturing company in Newcastle is seeking an experienced Customer Coordinator for their Component Rebuild Centre. The role involves managing customer relationships and ensuring the timely completion of component repairs. Ideal candidates will have exceptional customer service skills and the ability to communicate effectively with...
-
Brewery Sales Coordinator
Vor 3 Tagen
Newcastle-Maitland, Österreich MaltNHops VollzeitJoin our team as a Brewery Sales Coordinator at MaltNHops Brewhaus, a dynamic and growing craft brewery in Beresfield, NSW. As a full‑time Sales Coordinator, you will be responsible for coordinating all sales‑related activities to support our expanding customer base and drive revenue growth. What you’ll be doing Manage and develop relationships with...
-
Service Delivery Coordinator
Vor 5 Tagen
Newcastle-Maitland, Österreich Chandler Macleod Group VollzeitService Delivery Coordinator – Cardiff NSW – Full‑time | Monday to Friday | Permanent About the Role Our client, a leading provider of managed services, is seeking a Service Delivery Coordinator to join their team in Cardiff. Reporting to the Service Manager, you’ll play a key role in ensuring smooth customer relationships through phone and email...
-
Craft Beer Sales
Vor 3 Tagen
Newcastle-Maitland, Österreich MaltNHops VollzeitA dynamic craft brewery based in Beresfield, NSW is seeking a Brewery Sales Coordinator to support sales activities and drive revenue growth. The ideal candidate will have proven experience in sales or customer service, strong communication skills, and a passion for the craft beer industry. Responsibilities include managing customer relationships, pursuing...
-
Customer Service Coordinator
vor 3 Wochen
Newcastle-Maitland, Österreich Coates VollzeitJob Overview The next step in your career starts here… Permanent, full time position Grow your career at Coates! Role Description As the first point of contact for customers at our Coates Thornton your number one goal will be to ensure that our customers receive the best possible service with their equipment solutions. Responsibilities Addressing customer...
-
Customer Experience
Vor 5 Tagen
Newcastle-Maitland, Österreich Direct Pool Supplies VollzeitCustomer Experience & Client Services Administrator We are looking for a highly motivated Customer Service Representative to join our team in Newcastle. If you are a superstar on the phone, sharp on email, and confident with technology, this is your chance to shine! What you’ll be doing Proactively engage with existing customers via phone, email and chat...
-
Customer Success Lead: Component Repairs
Vor 5 Tagen
Newcastle-Maitland, Österreich WesTrac VollzeitA leading Australian company is seeking an experienced Customer Coordinator for their Component Rebuild Centre in Newcastle-Maitland. This full-time position involves acting as the main contact for customers during the repair/rebuild of components. Responsibilities include managing work in progress, establishing customer relationships, and ensuring effective...
