Night Auditor

QT Sydney QT Sydney, 49 Market Street, Sydney, New South Wales, Australia About QT QT Hotels & Resorts is EVT's premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of 'expect the unexpected', every property delivers an experience that combines local influence with QT's signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged. About the Role As Night Auditor at QT, you'll be the key point of contact for guests during the overnight shift, ensuring their needs are met with warmth and efficiency. You'll be responsible for maintaining the hotel's high service standards, fulfilling guest room requirements, and handling end-of-day financial processes with accuracy. This role requires a balance of guest service and administrative precision, all while upholding the hotel's policies and procedures to deliver a seamless overnight experience. Key Responsibilities Deliver warm, professional service while efficiently checking guests in and out. Accurately process guest transactions and complete nightly audit procedures. Ensure all revenue is correctly posted and discrepancies are identified and resolved. Maintain clear communication with the Night Manager and other departments. Respond to guest requests and complaints with urgency, care, and professionalism. Confidently use hotel systems to manage bookings, payments, and reporting. Uphold hotel policies, WH&S standards, and maintain a clean, safe work environment. Support other departments as needed to ensure smooth overnight operations. Skills & Experience Previous experience in front office or night audit roles within a hotel environment. Strong attention to detail with the ability to accurately process guest transactions and complete nightly audit reports. Confident using hotel systems for reservations, payments, and reporting. Excellent communication and problem‑solving skills, with a guest‑first approach. Knowledge of hotel policies, WH&S standards, and cashiering procedures. Ability to work independently overnight while supporting other departments as needed. Benefits Incredible team member discounts from your first day on‑the‑job. 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more. $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. Awesome winter and summer savings and discounts at Thredbo. Rapidcareer growth opportunities through our EVT network. Local community involvement, volunteering and charitable giving. Australia and NZ's largest and most diverse experiences company. Join the team and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day. About EVT As market‑leading experience creators, we bring to life some of the best‑known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award‑winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Job details Job family: Front Desk / Reception Pay type: Hourly Job start date: Tuesday 11 November Job end date: Thursday 11 December QT Sydney, 49 Market Street, Sydney, New South Wales, Australia Additional Information When you click apply, you'll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You'll simply enter your details and answer a few quick screening questions so we can get to know you better. #J-18808-Ljbffr