Customer Service Officer, INV Specialist
vor 2 Wochen
About Mox Bank Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration…it’s all up for us to define together. Why Mox Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox. Mox rewards you with an array of banking and lifestyle benefits. Who says banking can’t be fun? Job Summary We are looking for a Senior Customer Care Officer (Investment) for our thriving Operations department Key Responsibilities Handling all kinds of banking, credit, investment enquiries via phone/ chat/ email channels. Handling social media inbox. Handle escalation cases with investigation done. Support training, coaching and share the best practice to new joiners. Feedback and provide solutions to increase the efficiency within CS team. Escalate ad hoc incidents and propose appropriate actions to the management team. Tasks will be assigned per the business needs. Skills and Experience Higher Diploma or above. 3 years’ experience in contact center, preferably gained in the financial services industry & chat team. Knowledge of the major retail banking products, especially unsecured lending & investment. Possess customer centric and positive mindset with a can-do attitude. Native in Cantonese, and fluency in English to handle daily interactions with internal and external stakeholders. Good at written Chinese and English. Willing to work hands-on under a lean organization structure. Ability to multi-task, prioritize and manage time effectively; remain calm under pressure, especially during peak hours or intense situations. Basic knowledge of using Mac and OS, and the latest office cloud applications. Must need to hold a valid Type 1 HKSI license. Will consider as Customer Care Officer (INV) with less experience. #J-18808-Ljbffr
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Office Assistant/Customer Service Specialist
vor 3 Wochen
Council of the City of Sydney, Österreich Xprt Dev VollzeitOffice Assistant/Customer Service Specialist CNC Wheels Lansvale, NSW A$55,000-$70,000 p/a On-site Posted 1 day ago Join the growing team at CNC Wheels, a fast-expanding business specialising in wheels, tyres, and a full range of automotive services including wheel repairs, painting, machining, and more. We're on the lookout for a motivated Office...
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Customer Service Officer
vor 8 Stunden
City of Melbourne, Österreich The Royal Children's Hospital VollzeitCustomer Service Officer Apply to serve patients and families as a frontline customer service representative for The Royal Children’s Hospital (RCH) at Specialist Clinics Desk B. You will manage inbound and outbound calls, monitor referral and work‑order queues, prioritize and book appointments, and ensure efficient completion of administrative tasks....
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Principal Tech Services Officer
vor 1 Woche
City of Parramatta Council, Österreich Customer Data VollzeitDo you want your work to make a difference for NSW Working to protect the states environment and heritage. Ongoing full-time opportunity Office location: Parramatta (or other BCT office in NSW upon availability and negotiation). Hybrid working supported with minimum expectation of 60% of time in office. Salary relative to experience and ranges from $ to $...
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Customer Service Specialist
vor 3 Wochen
City of Melbourne, Österreich National Workforce VollzeitLocation: Derrimut and Truganina Hourly Rate: Between $40 - $45 per hour + Superannuation Onsite Parking Available About the Company Our client is a global leader in logistics, supply chain and shipping and are undergoing an exciting period of growth in the Victorian based sites. With a market presence in over 130 countries, our client is considered on of...
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Client Services Officer
vor 3 Wochen
Council of the City of Ryde, Österreich Small Animal Specialist Hospital VollzeitSmall Animal Specialist Hospital – Ryde NSW The Small Animal Specialist Hospital (SASH) is the largest Veterinary hospital in the Southern Hemisphere offering referral services across four Sydney locations. At SASH, our team are committed to providing exceptional care and services to pets, their families, and the veterinary community. Our Client Services...
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Customer Service Specialist
vor 3 Wochen
Penrith City Council, Österreich Great Southern Bank VollzeitRole Overview Customer Service Specialist based in Penrith, serving as the first point of contact for customers and their retail banking needs. Key Responsibilities Help customers meet financial goals through savings, insurance, and personal lending products. Deliver sales and lending results. Support our purpose of helping every Australian own their home....
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Customer Service Specialist
vor 3 Wochen
City of Melbourne, Österreich NW Professional Services VollzeitLocation: Derrimut and Truganina Hourly Rate: Between $40 - $45 per hour + Superannuation Onsite Parking Available About the Company Our client is a global leader in logistics, supply chain and shipping and are undergoing an exciting period of growth in the Victorian based sites. With a market presence in over 130 countries, our client is considered one of...
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Category Specialist
vor 4 Wochen
Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitCategory Specialist – Professional Services Category Join to apply for the Category Specialist – Professional Services Category role at NSW Department of Customer Service . Pay Range Base pay: A$129,464.00/yr – A$142,665.00/yr. This role is classified at DCS Grade 9/10 with a base salary of $129,464 – $142,665 plus superannuation and leave loading....
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Office & Customer Service Specialist — On-site
vor 3 Wochen
Council of the City of Sydney, Österreich Xprt Dev VollzeitA fast-expanding automotive service provider in Lansvale is seeking a motivated Office Assistant/Customer Service Specialist to join their team. The role involves streamlining operations and delivering exceptional customer service. Ideal candidates should possess strong communication skills and the ability to thrive in a fast-paced environment. This position...
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Assistant Service Officer Payroll
vor 1 Woche
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitJoin to apply for the Assistant Service Officer Payroll role at NSW Department of Customer Service Join to apply for the Assistant Service Officer Payroll role at NSW Department of Customer Service NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills...
