Remote SMB CSM — Drive Adoption

A global SaaS company in Australia seeks a Customer Success Manager for SMBs to drive engagement and help customers succeed with the platform. This role focuses on building product adoption through proactive contact, leveraging data for insights, and advocating for customer needs internally. Ideal candidates have 2+ years in B2B customer success, excellent...

A global technology company in Australia is seeking an experienced Account Manager to build relationships with small to medium-sized businesses (SMBs). In this role, you will support merchants through tailored adoption of tools, advocate for their needs, and drive growth through effective communication and consultative approaches. Strong organizational...

Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At...

A global workforce management company is seeking a Customer Success Manager to oversee the success of SMB clients. You will enable clients to achieve their goals using the Deputy platform. Responsibilities include driving product adoption, identifying customer trends, and collaborating across teams. The ideal candidate has at least 2 years of experience in a...

A leading workforce management firm in Melbourne is seeking a Customer Success Manager to drive success for its Small Business customers. The ideal candidate will enable clients to achieve their desired outcomes using the Deputy platform, focusing on product adoption and customer engagement. Responsibilities include building relationships through data-driven...

A leading technology firm in Australia is looking for a Customer Success Manager to drive adoption and ensure exceptional customer experience. The ideal candidate will have over 3 years of experience in SaaS environments, alongside strong communication and relationship-building skills. This role involves developing success plans, monitoring customer health,...

A leading SaaS company is seeking an experienced Customer Success professional to build strong client relationships and drive product adoption. This role requires over 5 years of experience in B2B SaaS customer success and strong quantitative skills. The ideal candidate will empower customers to maximize the potential of the platform and collaborate with...

Customer Success Manager – Pre-IPO FinTech SaaS | Sydney $80k base + super | $120k OTE (uncapped) High-velocity environment | 150-account portfolio | Rapid-growth SaaS scale-up A fast-growing, pre-IPO FinTech SaaS vendor is expanding its ANZ footprint and is looking for a high-energy Customer Success Manager to join the Sydney team. This is a...

The Customer Success team at SevenRooms is the heartbeat of our customers. We’re a diverse, global group of empathetic relationship builders, curious thinkers, strategic problem-solvers, and passionate collaborators. Our mission is to help hospitality operators succeed by driving adoption and value through a deep understanding of our product, data, and our...

A leading healthtech company in Australia seeks a Customer Success Associate to support onboarding and training of clinicians. The role involves engaging with SMB customers, ensuring a smooth adoption of the platform, and collaborating with various teams. Ideal candidates will have a healthcare background and excellent communication skills, contributing to a...