Casual Customer Service Officer Fremantle Community Legal Centre
Vor 6 Tagen
Casual Customer Service Officer Fremantle Community Legal Centre Salary: $33.89 to $36.53 per hour (plus applicable penalty rates) + 12% super Supportive team environment Access to our Employee Assistance Program (EAP) for you and your family Training and development opportunities The City of Fremantle provides an eclectic mix of services, facilities and events to local residents, businesses and visitors. We are committed to employing caring, competent, adaptable and responsive, professional individuals who are excited about making Fremantle a welcoming city for all. The City is committed to serving our community and making a positive impact on our environment. We aim to do this through our culture, whereby we take ownership, bring creativity and innovative thinking, collaborate to create better outcomes, and celebrate our collective success. We are committed to reducing paper and going digital to reduce our environmental impact and improve access and efficiency. The City of Fremantle is seeking a compassionate, capable and community‑minded Casual Customer Service Officer to support the Fremantle Community Legal Centre. In this role, you’ll be the first point of contact for clients and visitors; often at moments when they need calm guidance, clear information, and a respectful interaction. You’ll provide essential administrative and customer service support to help our team deliver high‑quality legal assistance to the community. Key responsibilities Provide respectful, professional customer service to clients and visitors. Respond to phone and front‑desk enquiries with clarity and empathy. Support our team through essential admin tasks and data entry. Prepare and file routine documents, including electronic records. Maintain promotional materials (including online information) and assist with general office duties. To be considered for this position, you will need Strong interpersonal and communication skills. Experience in customer service and administration. Good organisational skills and attention to detail. Basic understanding of legal terms and community legal services. Confidence using computers and Microsoft Office. The City of Fremantle promotes a workplace that actively seeks to include, welcome and value unique contributions of all people. The City encourages people of all ages, genders, abilities, Aboriginal Australians and people from culturally diverse backgrounds to apply for this job. If you have any access needs that may require reasonable adjustments to allow you to fully participate in the application and interview process, please let us know. If you are an Aboriginal person or a person with a Disability who would like assistance with your application, please contact the Jobs and Skills Centre on 136 464. Application Instructions: Click Apply to be directed to our website and submit your application. Navigate to Job Attachments to view position description and Application Instructions. Applicants should provide a current curriculum vitae and a two‑page (maximum) cover letter in .pdf format. You do not need to address the selection criteria. Your CV and cover letter should demonstrate how your skills and experience make you a suitable candidate for the advertised position.Applicants must have the right to work in Australia.The estimated closure date is the 15th of December at 5.00pm but we reserve the right to close the ad prior to this date. To discuss this opportunity in more detail please contact Judy McLean on . #J-18808-Ljbffr
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Compassionate Community Service Officer
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Fremantle, Österreich City of Fremantle VollzeitA local government authority is seeking a Casual Customer Service Officer to join their team at the Fremantle Community Legal Centre. This role requires strong communication and customer service skills to assist clients and visitors. Responsibilities include responding to inquiries, supporting administrative tasks, and ensuring a welcoming environment. Ideal...
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Community Safety Officer
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