Senior Experience Designer
vor 4 Wochen
Join a team that's All Kinds of Useful. At Origin, being useful is more than a tagline - it’s how we approach work every day. As a collective, we’re a team that thrives on finding better ways, working together, and owning our impact. From powering homes to delivering award-winning internet and helping to lead Australia’s energy transition. About the Role We’re looking for a Senior Experience Designer to shape seamless, customer-first experiences that make it easier for people to get help. In this role, you’ll enhance customer journeys across our call, chat, and digital channels, and use AI to help create entirely new ways for customers to interact with us. You’ll also guide the long-term strategy and continuous improvements through a human-centred design approach. Key Responsibilities Lead the design of intuitive customer experiences across digital and assisted channels, ensuring they are engaging, simple and effective. Translate research and insights into clear design outcomes, frameworks and experience strategies. Explore and apply emerging technologies (such as conversational design for AI across voice and chat) to elevate customer journeys. Develop, test and refine multiple design solutions, recommending those that balance feasibility, desirability and viability. Create repeatable design practices—patterns, templates and guides—to drive consistency and efficiency across the business. Collaborate closely with Product, Tech, BAs, Content and UI to ensure your solutions are successfully delivered to customers. About You You are a customer champion who thrives at the intersection of design, technology and innovation. You’re curious, collaborative and eager to push the boundaries of what’s possible—always seeking new ways to improve experiences for customers. You’ll bring: Strong skills in human-centred design, with experience creating artefacts such as prototypes, journey maps and user flows. Ability to conduct and synthesise customer research into actionable insights. A passion for leveraging AI, automation and other new technologies to create smarter, more personalised experiences. Great communication and collaboration skills, with the ability to influence and align diverse teams. Experience working in agile environments, ideally within complex or regulated industries. Origin - Where good change happens At Origin, we’re powered by people who believe in creating change. We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse. Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you. Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future. Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. #J-18808-Ljbffr
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Senior Experience Designer
vor 4 Wochen
City of Melbourne, Österreich Akcelo VollzeitJoin to apply for the Senior Experience Designer role at Akcelo We’re a new-breed agency designed for the experience era. Our teams connect creativity, technology, and design to build experiences that people love, and that help brands grow. We’re looking for a Senior Experience Designer to join our team (Melbourne or Sydney) for a 12-month fixed‑term...
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Senior Experience Designer
vor 3 Wochen
City of Melbourne, Österreich UniSuper VollzeitSenior Experience Designer (12-month max-term contract) About US UniSuper is a place where brilliant thinkers and passionate people come together. As one of Australia’s largest super funds, the work you do with us makes a meaningful difference today and tomorrow for our members, the planet, and for you. The opportunity We’re looking for a Senior...
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Senior Experience Designer
vor 4 Wochen
City of Melbourne, Österreich Akcelo Australia VollzeitWe’re a new-breed agency designed for the experience era. Our teams connect creativity, technology, and design to build experiences that people love, and that help brands grow. We’re looking for a Senior Experience Designer to join our team (Melbourne or Sydney) for a 12-month fixed-term contract. You’ll be leading experience design across a range of...
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Senior User Experience Designer
vor 3 Wochen
City of Melbourne, Österreich Aquent Australia VollzeitDirect message the job poster from Aquent Australia Senior Recruitment Specialist | CX, UX, UI, Product & Service Design | Creative, Graphic & Digital Design | Technology | Accessibility | … Senior UX/UI Designer - 12-Month Fixed Term Contract Ready to shape digital experiences in the education sector? We're seeking a Senior UX/UI Designer for a 12-month...
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Senior Experience Designer
vor 4 Wochen
City of Melbourne, Österreich Origin Energy VollzeitJoin to apply for the Senior Experience Designer role at Origin Energy Shape Australia's clean energy future by designing innovative customer experiences An exciting opportunity to create the next generation of products Full time 12 month contracting opportunity Melbourne based Join a team that's All Kinds of Useful At Origin, being useful is more than a...
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Senior User Experience Designer
vor 1 Tag
City of Melbourne, Österreich Aquent Australia VollzeitSenior Recruitment Specialist | CX, UX, UI, Product & Service Design | Creative, Graphic & Digital Design | Technology | Accessibility | … Our client is looking for a Senior UX/UI Designer (Contract) and lead the end-to-end design for new iterations of a high-profile mobile application for one of Australia's leading Telco providers. This is a chance to...
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Senior Experience Designer
vor 1 Tag
Council of the City of Sydney, Österreich Westpac VollzeitSenior Experience Designer – Westpac Join Westpac as a Senior Experience Designer and play a crucial part of the UNITE team, driving business‑led, tech‑enabled transformation to deliver a better experience for customers and employees. Location Sydney – on‑site 3–4 days per week; face‑to‑face workshops and close team interaction essential....
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Senior Experience Designer
vor 2 Wochen
Council of the City of Sydney, Österreich dentsu VollzeitJob Description : dentsu is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy through five global leadership brands; Carat, Dentsu Creative, dentsu X, iProspect and Merkle, each with deep specialisms. Merkle are a team of dreamers, doers, and...
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Senior Learning Experience Designer
Vor 7 Tagen
City of Melbourne, Österreich Chandler Macleod VollzeitSenior Learning Experience Designer (Leadership Programs) Contract until March | Fully Remote | Immediate Start (or January) Chandler Macleod is seeking an experienced Senior Experience Designer to join a leading organisation on a contract engagement running through March , with potential for extension. This role offers complete flexibility to work remotely,...
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Senior Experience Designer
Vor 5 Tagen
Council of the City of Sydney, Österreich Westpac Group VollzeitCreate your best future and join Westpac as a Senior Experience Designer This role will play a crucial part of the UNITE team. UNITE is our business-led, tech-enabled transformation, and a key priority for the Group. UNITE is about delivering 'one best way' to make our processes, systems and tech simpler so we can deliver a better experience for our...
