Head of Infrastructure

Description We are seeking a visionary Head of Infrastructure to lead our IT infrastructure strategy across Australia, New Zealand and internationally. This senior leadership role is responsible for ensuring stability, security and performance across data centres, cloud, networks and end‑user computing. You will drive innovation and deliver infrastructure uplift programs aligned to business strategy and partner with senior leaders, vendors and teams to enable Downer’s digital transformation. This is a unique opportunity to make a significant impact by building and managing the technology foundations that power our diverse operations. Key Responsibilities Lead and manage a team of infrastructure specialists, engineers and technicians to ensure the stability, security and performance of IT systems and networks. Develop and implement infrastructure support strategies, processes and procedures to meet business needs and drive continuous improvement. Oversee day‑to‑day operations including incident, problem and change management. Collaborate with IT teams, vendors and stakeholders to design and implement infrastructure upgrades and enhancements. Drive new service strategies and uplift existing services. Ensure infrastructure performance, capacity and reliability while proactively addressing risks and issues. Manage vendor relationships, contracts and SLAs to deliver high‑quality outcomes. Provide leadership, mentorship and foster a culture of accountability, safety and continuous improvement. Stay current with emerging technologies and best practices recommending and implementing innovative solutions. What You Will Bring 15 years experience in IT infrastructure or senior management roles within large complex organisations. Proven leadership experience managing large teams (15 people) and outsourced vendor contracts. Strong expertise across infrastructure technologies including data centres, cloud, networks, storage and end‑user computing. Deep understanding of ITIL frameworks and best practices. Strong financial acumen with experience managing budgets and delivering services within agreed levels. Exceptional communication and stakeholder engagement skills with the ability to influence at all levels. Relevant tertiary qualifications in IT, Computer Science or a related field. Certifications such as ITIL, CCNA or MCSA are highly regarded. A strategic mindset, strong problem‑solving skills and the ability to thrive in fast‑paced, complex environments. Benefits Of Working with Downer Work with an ASX listed company working with market leaders. Grow your career with us – we are passionate about giving our people opportunities to grow through personal and professional development and continuous learning. Professional development programs. Access to professional memberships and industry networks. Be part of a team that cares – we foster a work environment built on support that is flexible around our employees’ wellbeing needs. Flexible work arrangements. Parental leave. Employee Assistance Program. Programs promoting diversity and inclusion. A range of corporate benefits including discounted services (car hires, hotels, insurance, retail stores, gyms). Why Downer You want your work to matter and so do we. With over 26 000 people across Australia, New Zealand and the Pacific our team is made up of individuals with unique perspectives, backgrounds and ideas. We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging. We’re committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities and lived experiences. We especially encourage applications from those whose voices have traditionally been under‑represented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability and neuro‑divergent individuals. Even if your experience doesn’t align perfectly with this role we still like to hear from you. If it feels like the right fit apply – potential counts and so do you. As a WORK180 Endorsed Employer we support flexibility that works for your life – inclusive leadership that values your voice and equitable access to opportunity so you can do your best work and bring your whole self to it. Employment Type: Full‑Time We are an equal opportunity employer. All qualified applicants, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status or any other protected class, are encouraged to apply. #J-18808-Ljbffr