Head of Infrastructure

Head of Infrastructure Challenger Limited is an ASX‑listed investment management firm managing $123.9 billion in assets (as at 30 June 2025). Life with us is fast moving and always exciting. Together we’re driving to deliver our vision to provide our customers with financial security for a better retirement. Location: Sydney, Martin Place – Hybrid working availableReports to: GM Technology About the Role As Head of Infrastructure you will govern our hybrid environment spanning on‑premises and cloud platforms, delivered through an outsourced team. You’ll set clear expectations, strengthen vendor partnerships, and ensure services are resilient, compliant and cost‑effective. Working closely with the GM Technology and senior stakeholders, you will shape strategy, oversee architecture and lead critical initiatives that underpin business continuity and regulatory compliance. Key Responsibilities Service Governance & Vendor Partnership: Own the outsourced infrastructure service, ensuring SLAs, cost optimisation and contract performance through strong, collaborative partnerships. Work with business stakeholders to deliver expected outcomes. Strategy & Architectural Oversight: Contribute to long‑term infrastructure strategy and architectural governance, driving modernisation initiatives such as cloud migration and hybrid architecture adoption. Planning, Delivery & Change Backlog Ownership: Lead planning and execution of key infrastructure initiatives and own the change backlog – prioritising enhancements and remediation across core infrastructure components. Infrastructure Stability, Resilience & Security: Maintain high availability and performance of critical systems, implement advanced security controls and ensure compliance with APRA, ASIC, CPS 234, ISO 27001, PCI DSS and other regulatory standards. Disaster Recovery & Business Continuity: Develop and maintain robust disaster recovery and business continuity plans. Financial Management: Manage budgets, negotiate contracts and optimise costs. Team Leadership & Culture: Foster a culture of accountability, innovation, and continuous improvement across the outsourced team. Stakeholder Engagement: Act as a trusted advisor to senior leadership and partner with business units, risk and compliance teams. What You’ll Bring Extensive experience in infrastructure and cloud leadership within financial services or highly regulated industries. Deep knowledge of cloud platforms (AWS, Azure, GCP) and hybrid architectures. Strong understanding of regulatory compliance frameworks. Proven ability to manage large‑scale infrastructure programmes and budgets. Demonstrated experience managing relationships with outsourced providers and offshore teams. Experience in network architecture & security: SD‑WAN, micro‑segmentation, Zero Trust, TLS everywhere, HSM/cryptography, privileged access, PAM. Experience in disaster recovery architectures. Experience with Windows Server, networking and infrastructure management. Familiarity with ITIL and service management best practices (preferred). Ability to identify, assess and manage risks within the IT function. Relevant certifications (e.g., AWS/Azure Solutions Architect) are a plus. Benefits Competitive discretionary bonus scheme 18 weeks paid parental leave for all new parents Challenger Day – one extra day off each year in recognition of the effort our people make Additional support leave (fertility, gender affirmation) Extra superannuation contributions Employee share plan Employee Assistance Programme Subsidised on‑site café and central location near Martin Place Metro Access to free on‑site yoga, mindfulness and Pilates classes Access to annual free flu shots Alternative Titles Head of IT Infrastructure, Infrastructure Director, Infrastructure Operations Lead Additional Information At Challenger, we’re small enough to be agile, but big enough to accelerate bold ideas. We support your growth and development, offering flexibility and a culture that values your unique contributions. Job type: Permanent Posting Close Date : 11/12/2025 #J-18808-Ljbffr