Customer Care Specialist
vor 4 Wochen
Are you ready to power the future? At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. Location: Hybrid, Melbourne Office Job Description: Customer support interface; admin, logistical and general support Interface and manage with Tier1-2 support resolving (escalated) issues and drive the proactive support cases Reports and manage designated accounts Owns customer satisfaction with SEDG technology Act as “lead” on all service matters with strategic account(s). Proactively develop customer service strategy to manage customer business objectives. Host service calls with customers as needed Perform account service level analytics to help maintain service levels and align priorities and strategies. Resolve service escalations in the shortest amount of time and most efficiently and effectively Directly escalati and act as focal point to, Support, teams. Ensure company resources can deliver to customer requirements and follow-through on commitments. Act as a customer service advocate to deliver required results. Ensure that all service levels within the customer account are trained on SolarEdge. (regardless of who trains them) including, installers, designers, tier-1 phone support, tier-2 field service engineers, customer data analytic performance team, etc…. Responsible for building service relationship at the customer site Requirements: 2+ years of experience in a support roles Experience with customer relations (call center or inside accounts management) Experience with CRM systems and general software tools Strong communication skills Customer focused Persuasiveness Flexibility Technical orientated Local customer language and English knowhow mandatory #J-18808-Ljbffr
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Customer Care Specialist
vor 1 Woche
City of Melbourne, Österreich ROBERT WALTERS AUSTRALIA VollzeitOur client is seeking a dedicated Customer Care Specialist to join their dynamic team in Melbourne. This role offers the opportunity to be the first point of contact for customers, providing exceptional support and service across various touch points. First point of contact for customers . Opportunity to work in a dynamic, fast‑paced environment . Role...
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NDIS Customer Care Specialist
vor 3 Wochen
City of Melbourne, Österreich Tender Loving Care Disability Services VollzeitTender Loving Care Disability Services – Preston VIC About Tender Loving Care Disability Services Tender Loving Care is committed to providing people with disabilities reasonable, individualised support services to help them achieve their life goals. Tender Loving Care operates in a person-centred manner, empowering individuals to use their strengths to...
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Customer Care Specialist
vor 1 Woche
City of Melbourne, Österreich Lake Imaging VollzeitCustomer Care Specialist Join to apply for the Customer Care Specialist role at Lake Imaging . Lake Imaging, founded in 2002, has become the largest radiology provider in central and western Victoria, with more than 19 clinics providing a wide range of diagnostic imaging services to St John of God private hospitals, community‑based clinics, and specialty...
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Customer Care Specialist
vor 4 Wochen
City of Brisbane, Österreich Sharp & Carter VollzeitCustomer Care Specialist Join to apply for the Customer Care Specialist role at Sharp & Carter . Sharp & Carter are proud to partner with a well‑respected and values‑driven organisation for the recruitment of a Customer Care Specialist on a permanent, full‑time or part‑time basis. Opportunity This role plays a pivotal part in supporting families...
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Frontline Customer Care Specialist
vor 1 Woche
City of Melbourne, Österreich ROBERT WALTERS AUSTRALIA VollzeitA growth-focused company in Melbourne is seeking a dedicated Customer Care Specialist to enhance the customer experience by providing exceptional support through various channels. In this entry-level role, you will be responsible for handling inbound inquiries, resolving customer concerns, and assisting with account management. The ideal candidate will...
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Critical Care Specialist
vor 1 Woche
Council of the City of Sydney, Österreich Small Animal Specialist Hospital (Sash) VollzeitCritical Care Specialist – SASH Alexandria At SASH, we believe the highest standards in veterinary care are achieved when clinical expertise is delivered by compassionate, motivated people in a caring and supportive environment. Inspired by the special bond between animals and people, we constantly strive to help pets and their families live their best...
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Customer Care Specialist
Vor 2 Tagen
Council of the City of Sydney, Österreich seek.com.au VollzeitAbout the Company We are a trusted home trade provider in plumbing who pride ourselves on same-day service and upholding quality as we expand interstate. We are seeking a Customer Care Specialist to join our team to ensure domestic and commercial clients experience exceptional customer service before, during and after the service has been delivered. This is...
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Customer Care
Vor 6 Tagen
Council of the City of Sydney, Österreich Insulet VollzeitA leading healthcare technology company is seeking a Customer Care Specialist in Sydney to provide exceptional customer service for their Omnipod® product. The role involves managing order processes, customer inquiries, and ensuring compliance with healthcare regulations. Ideal candidates have call center experience, knowledge of diabetes care, and possess...
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Customer Care
Vor 2 Tagen
Council of the City of Sydney, Österreich seek.com.au VollzeitA trusted home trade provider based in New South Wales is seeking a Customer Care Specialist to ensure exceptional customer service. The role involves conducting after-care calls, resolving client disputes, and improving quality management systems. Candidates should possess experience in debt recovery and client resolution within the trade service industry....
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Customer Care Specialist
vor 4 Wochen
City of Melbourne, Österreich DWF VollzeitJoin us as a Customer Care Specialist at DWF . Responsibilities Customer care call support Answering incoming calls for the National team Creating a first positive and lasting impression, for our clients and their injured customers, both on the phone and through correspondence Calling injured customers to determine their welfare and obtain factual...
