Business Support Team Leader

Vor 2 Tagen


St Leonards, Österreich HammondCare Vollzeit

Business Support Team Leader Reporting to the Business Operations Manager, you’ll work within HammondCare’s Mission in Action and lead a team of Business Support Officers across designated Home Care support streams (Care Delivery Support, Client Care Support). Primary location is North Sydney region; work‑from‑home flexibility is available in this hybrid role. Essence Of The Role 12 month maternity leave cover contract (full‑time hours) Lead, support, and develop a high‑performing team of Business Support Officers Monitor and manage team performance to ensure efficiency, accuracy, and service quality Drive continuous improvement through training, upskilling, and process optimisation Allocate team resources effectively to meet business demands and priorities Oversee recruitment needs, onboarding, and leave planning to ensure adequate team coverage About You Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action Experience coordinating or supporting teams in aged, home or similar care industries Effective verbal and written communication skills, confidently engaging internal and external stakeholders High attention to detail and accuracy in data entry, record‑keeping and document management Strong organisational and time‑management skills, managing competing priorities and meeting deadlines Familiarity with or ability to learn aged‑care compliance requirements, including privacy, documentation and regulatory standards Demonstrated initiative, problem‑solving and analytical thinking in a fast‑paced environment Ability to work independently and collaboratively as part of a team, contributing to a positive, supportive work environment Empathy, patience and a service‑focused mindset, commitment to delivering exceptional internal and external customer service Benefits – What we offer in return Market leading remuneration Salary packaging – $15,900 annually for living expenses, plus up to $2,650 each year for entertainment benefits Additional training and career development opportunities Leave benefits – purchase additional annual leave Reward and recognition program Fitness Passport: full facility access for gyms, group classes and pools for you and your family Free independent, confidential counselling and well‑being resources through our Employee Assistance Program Exclusive discounts at MyCar (servicing, brakes, repairs, tyre plans) Exclusive commercial discounts for JB HI‑FI, The Good Guys, Optus, Dell and Samsung Apply Now Click on “Apply Now” to start the process. Please attach your resume and a cover letter. For more information, contact All short‑listed applicants will be asked to consent to a criminal record check. Our Talent Acquisition team requests no unsolicited resumes from recruitment agencies. HammondCare isn’t responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr



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