Customer Service Officer

vor 20 Stunden

Council of the City of Sydney, Österreich Talent Connect Australia Vollzeit

Customer Service Officer - 4 to 6 months contract Join a respected statutory body responsible for shaping high‑quality education outcomes across the state. This organisation leads curriculum standards, assessment, certification and educational quality impacting thousands of students and teachers every year. ROLE We are currently seeking Customer Support Officers to assist with high‑volume enquiries during a key operational period. This is a fantastic opportunity to contribute to meaningful work that supports schools and the broader education community. Key Responsibilities Act as the first point of contact for enquiries via phone, email, and other channels dealing with complex enquiries Provide accurate information and guidance to stakeholders in a timely and professional manner Process applications, registrations, and documentation with a high level of accuracy Maintain up‑to‑date records and databases Work closely with internal teams to resolve issues and support ongoing projects Uphold organisational policies and service standards at all times Job Details 4 to 6 months assignment Hourly rate: $35.00 + super Monday to Friday schedule Sydney CBD location Start: End of January 2026 Interviewing early January 2026 About You Proven high volume customer service experience & administration within Education OR Government or Highly regulated sector Available to interview and commence in January 2026 Available to commit to full 4 to 6 months assignment If successful - Working with children check ($80 at the candidate’s expense) & Police Check required Strong communication and interpersonal skills, with the ability to build rapport quickly Ability to manage complex enquiries in a fast‑paced call centre environment Confident using Microsoft Office and adaptable to new systems If you’re passionate about delivering great service and want to contribute to an organisation driving real outcomes, apply now. #J-18808-Ljbffr

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