Customer Service Team Leader
Vor 3 Tagen
We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce. We stand for innovation, smart solutions, and sustainability Discover the Opportunity…. Opal Fibre Packaging provides a full service offering in corrugated cardboard box packaging from design and product testing through to supply chain integration. We have an exciting opportunity for a Customer Service Team Leader (NSW) to join the team at our site in Revesby. The key focus of this role will be to: Leading the local customer service team’s performance to maximize responsiveness and accuracy Identifying and developing improved processes, to ensure free flowing information between stakeholder groups Provide great customer service to a portfolio of key customer accounts Support the team by handling escalations as required and overseeing order processes Ensuring the team meets service level targets and target goals by coaching and developing the customer service team on an on-going basis Generating reports to track relevant KPI’s Assist the team to provide excellent phone and email-based customer service We can offer a varied career journey with experiential learning gained from cross-functional and lateral moves. We embrace diversity in all its forms, and we look for curious individuals who thrive in an environment of change. For this role we would ideally like you to have: Experience leading Customer Service teams in a fast-paced environment (manufacturing industry experience would be viewed favourably) Excellent communications skills – both written and verbal Strong organisation skills and the ability to manage multiple projects with fixed deadlines Previous experience using CRM systems (SAP and Microsoft Dynamics experience would be highly regarded) A customer-centric mindset and a positive demeanour Applications are open to both internal and external candidates. If this sounds like the opportunity for you apply now #J-18808-Ljbffr
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Heritage Arborist Team Leader – Melbourne
Vor 3 Tagen
City of Melbourne, Österreich Arborist Team Leader VollzeitA leading environmental services company in Melbourne seeks an Arborist Team Leader to oversee tree maintenance for heritage-listed sites like Carlton Gardens and Fitzroy Gardens. The successful candidate will mentor and train staff, ensuring safety and performance while leading a dedicated team. With a strong emphasis on career development, this permanent...
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Arborist Team Leader – City of Melbourne Trees
Vor 3 Tagen
City of Melbourne, Österreich Arborist Team Leader VollzeitArborist Team Leader City of Melbourne Trees Work on the most iconic trees in Australia – World Heritage listed trees within the City of Melbourne. Be part of a team that can leave a long‑lasting positive impact on Melbourne’s streetscape and environment. Work‑life balance – 7 am to 3.30 pm. Commencement rate $40.49 per hour (depending on...
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Customer Service
vor 1 Woche
Council of the City of Sydney, Österreich Shift VollzeitWho is Shift? At Shift, we’re business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products. We believe Australian businesses are the driving force behind our economy and are core to our communities. That’s why our business expertise, focus on relationships, and...
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Customer service/Scheduling team leader
Vor 5 Tagen
City Of Canning, Österreich Camtec Service and Parts VollzeitCamtec Service and Parts – Canning Vale WA In this role, you will lead a customer service team and coordinate scheduling for a team of technicians. Your responsibilities will include supporting, guiding, and elevating your team daily to ensure that service targets are achieved and that all customers experience exceptional service. This hands‑on...
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Customer Service
vor 3 Wochen
Council of the City of Sydney, Österreich Impact HR Group VollzeitThis is a market leading supplier in the building and construction industry, specialising in premium aluminium products for trade professionals. Known for quality, reliability, and technical expertise, the business supports projects ranging from residential builds to large-scale commercial developments. With modern facilities and a strong reputation, they...
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Customer Service Team Leader
vor 1 Woche
Council of the City of Sydney, Österreich The Good Guys VollzeitCompany Description At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice on their home appliances and consumer electronics. We offer the best value, world‑class brands and exceptional customer service across our 100+ store network,...
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Regional Customer Service Team Leader
Vor 3 Tagen
Council of the City of Sydney, Österreich Smart VollzeitThis Monday-Friday role is a full-time permanent opportunity. Due to company growth we are currently seeking an experienced results focused Regional Customer Service Team Leadto join our centralised is a full time permanent role based in Sydney (N / NE region). You will be flexible to travel between multiple Sydney sites. In a fast-paced environment you will...
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Council of the City of Sydney, Österreich Smart VollzeitA leading customer service provider is seeking an experienced Regional Customer Service Team Lead for a full-time permanent position based in Sydney. This role involves managing a team of Customer Care professionals, ensuring a positive customer experience, and handling customer complaints efficiently. Ideal candidates should have prior experience in a...
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Customer Service Team Leader – Packaging
vor 2 Wochen
Council of the City of Sydney, Österreich Paper Australia Pty Ltd VollzeitA leading packaging company based in Revesby is seeking a Customer Service Team Leader. This role focuses on enhancing customer service performance, coaching team members, and optimizing processes. Ideal candidates will have prior experience leading customer service teams, excellent communication skills, and familiarity with CRM systems. This position offers...
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Team Leader
vor 3 Wochen
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitTeam Leader - Licensing and Accreditation NSW Department of Customer Service – Parramatta NSW Team Leader - Licensing and Accreditation (Building Licensing & Building and Development Certifiers Registration) Grade : Clerk Grade 7/8Location : Parramatta (Flexible working arrangements available within operational requirements)Work Type : Multiple temporary...
