Administrative Services Coordinator

Administrative Services Coordinator - Northern Community Mental Health Northern Adelaide Local Health Network – Mental Health – Salisbury About the Role: An exciting opportunity is presented to work within the Northern Adelaide Local Health Network as an Administrative Services Coordinator within the Northern Community Mental Health unit. The Administration Services Coordinator is responsible to the Administration Manager through the Senior Administrative Officer for the provision of an effective administration support service within the Northern Mental Health Services by developing and managing strategies designed to meet the demand for an efficient and effective administration service and management of administrative support staff. To be eligible for this position, you must: Educational/Vocational Qualifications Not Applicable Personal Abilities/Aptitudes/Skills: An ability to manage to the spirit and principles of the premier’s safety Commitment and the legislative requirements of the Work Health and Safety Act 2012 (SA), utilising AS/NZS ISO 31000:2009 Risk Management- Principles and Guidelines, or to an equivalent set of standards Demonstrated excellent oral and written communication skills to liaise and consult effectively with consumers, the community and staff at all levels including demonstrated ability to manage change and conflict to achieve successful outcomes. Demonstrated investigative and analytical skills and ability to conceptualise problems, formulate and execute appropriate solutions. Demonstrated ability to manage own time effectively and use flexibility, initiative and innovative approaches to meet changing requirements and to complete work within designated timeframes. Demonstrated ability to manage/lead administration staff. An ability to address and manage conflict in the workplace. Advanced Literacy and Numeracy skills. Ability to work in an acute environment where the occurrence of unsettling client events is highly likely Demonstratable ability to maintain a high standard of confidentiality. Experience Demonstrated experience in successfully working within a multi-disciplinary environment including facilitating a team to collaborative outcomes, developing and implementing training programs for administration staff and liaising and consulting with a range of other external agencies. Experience in the use of Oracle and Basware Demonstrated experience in the use of Microsoft Office Suite. Demonstrated experience in promoting and applying a commitment to a customer service culture including dealing effectively with consumer complaints through the application of knowledge and experience. Proven ability in diary management and preparing agendas and minutes. Proven experience in computing skills, including email, information systems and word processing Experience working in a high-pressure environment with minimal supervision. Knowledge Understanding of Work Health and Safety principles and procedures Understanding of the Australian National Safety & Quality Health Service Standards. Sound knowledge of issues related to consumer rights, responsibilities and privacy, particularly in relation to the South Australian public health system and its operations. Demonstrated knowledge and understanding of change management principles and practices, accreditation frameworks, quality improvement. OHS&W, risk management, code of ethics and conduct awareness. Knowledge of the Community Based Information System (CBIS) About You: Are you a dedicated, compassionate and enthusiastic Administrative Services Coordinator looking for an opportunity to join a dynamic, growing healthcare network where you will be part of a supportive team delivering high quality care to the community? If so, then this could be the opportunity for you. This position will offer you professional growth opportunities within a supportive and inclusive culture. This is an excellent opportunity to contribute to a passionate, highly driven, dedicated and progressive team. About Us: The Northern Adelaide Local Health Network (NALHN) is a leading provider of public healthcare services in South Australia. NALHN serves over 400,000 people in northern Adelaide with a comprehensive range of high-quality medical services, including emergency, surgical, obstetric, neonatal, paediatric, oncology, geriatric, palliative care and rehabilitation, and mental health care. Recently, NALHN has upgraded its facilities and plans to expand further. The network provides primary health care with a focus on community health promotion and chronic disease management. With nearly 6,500 employees, NALHN emphasises quality care and a supportive work environment guided by respect, integrity, and accountability. Our core values foster excellence, innovation, and equitable health outcomes. At NALHN Everyone Has a Story, Everyone Matters, Everyone Contributes and Everyone Grows. Our Local Health Network Sites and Services: Mental Health - The Division of Mental Health provides a comprehensive range of public mental health services for youth, adults and older people in northern Adelaide. Services are provided through community health centres and hospitals, and to consumers in their own homes. Forensic Mental Health - A statewide service that operates as part of the Division of Mental Health for forensic patients and prisoners. Community Sites - Elizabeth GP Plus, Modbury GP Plus and Gilles Plains GP Plus Super Clinics providing community based care. Benefits of working at NALHN: From salary packaging to flexible working arrangements, a large range of opportunities for movement and career progression, you’ll find there are lots of benefits of working with Northern Adelaide Local Health Network. Salary packaging is an option for saving money by paying for some of your everyday expenses from your salary before it is taxed. Relocation assistance may be available for successful applicants from interstate or overseas. NALHN supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions. SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence. We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best. Appointment will be subject to a satisfactory Criminal History Check. Check(s): National Police Check (National Police Certificate) for general employment probity, vulnerable person-related employment and aged care sector screening – apply to any of the accredited bodies approved to offer a service direct to the public. Accreditation is provided by the Australian Criminal Intelligence Commission. See our National Police Certificate accredited bodies page for links to lodge screening requests. Immunisation Risk for this position is – Category B (indirect contact with blood or body substances) SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace. Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job Ref: Enquiries: Victoria Hadland Phone: E-mail: ***************@sa.gov.au Application Closing Date: 26 DECEMBER 2025 – 11.55PM Role Description and Further Information: For more information about Mental Health Nursing at NALHN visit our Mental Health Nursing Careers page. For more information about Mental Health vacancies at NALHN visit our Careers in Mental Health page. For more information about Mental Health Medical at NALHN visit our Mental Health Medical page. For more information about Mental Health Allied Health at NALHN visit our Mental Health Allied Health page. * Refer to the SA Health Career Website – How to apply for further information. #J-18808-Ljbffr