Sales Coordinator

Join to apply for the Sales Coordinator role at Wolters Kluwer . Job Summary Support the sales and account teams to drive growth, retention, and customer satisfaction across health subscription products in Academic, Medical & Aged Care. To be successful in this role you will be highly organized, with strong interpersonal skills, sales or sales support experience and a genuine customer focus. The ideal candidate will be confident at demoing software and comfortable learning new technology. We offer hybrid working and the role can be based in either our Sydney or Melbourne office. Responsibilities Remotely manage small Tier 3 accounts from beginning to end including territory planning, call planning, preparing proposals, generating statistics, implementation and preparing orders. Develop a deep understanding of products to support new sales through product demonstrations to customers and supporting the team to develop new sales proposals. Support the Enterprise sales team (State Health Departments) with account support, tender support, statistics support, presentation support and renewal package preparation. Support the Key Account Managers with multi-year agreements, by providing up-to-date data on current subscriptions, preparing renewal packages and account statistics presentations and supporting Read & Publish contracts. Support lead generation, manage Salesforce customer records and lists, in collaboration with the sales and marketing teams to support pipeline building and progression. Support the sales team through sales conference preparation and coordination with global marketing on campaign implementation. About You Experience in business retention, preferably subscription content and/or technology to the Academic, Medical or Clinical market. Knowledge and understanding of the sales cycle, forecasting and pipeline management. Confidence to demonstrate software products in a virtual environment to customers. 3-5 years sales support experience, with strong attention to detail, ensuring accuracy in orders, contracts, and CRM data. Strong communication skills with the ability to provide clear verbal and written communication for interacting with clients and internal teams, ability to draft emails, proposals, and reports professionally. Have strong organizational & time management skills able to handle multiple tasks like scheduling, order processing, and follow-ups and prioritizing deadlines effectively. A strong customer service orientation, with a “can do” attitude in building positive relationships with clients and responding promptly and professionally to inquiries. Proficiency in Microsoft Office (Word, Excel and PowerPoint) and CRM systems. Able to work as part of a team or independently in assigned territory with a strong commitment to achieve, and the ability to demonstrate reliability and responsibility. Our Values Wolters Kluwer continuously strives for an inclusive company culture in which we attract, develop, and retain high-performing, productive, engaged, and diverse talent to deliver on our strategy. As a global company, having a diverse workforce from different backgrounds, nationalities, races, genders, gender identities, ages, sexual orientations, physical disabilities, religions, expertise, and talents is of the utmost importance. We pride ourselves on our culture, which promotes inclusion, accessibility and flexible working arrangements. Culture and Benefits Flexible Working Arrangement – Work from Anywhere and hybrid working. Learning and Development opportunities. Access to health and wellness programs. Parental leave benefits that exceed legislative requirements. The opportunity to work within a global organization with experienced leaders. #J-18808-Ljbffr