Learner Support

Vor 4 Tagen

Council of the City of Sydney, Österreich Mentem Vollzeit

Mentem by UNSW is a business founded by the University of New South Wales - we bring together digital product technology, the cutting-edge of adult learning and university subject-matter expertise to create outstanding learning experiences that solve the future-of-work challenges facing organisations and individuals. We’re not just another learning provider, we deliver results by providing solutions to upskill, cross-skill and re-skill the workforce of today for the challenges of tomorrow. Our Mission: Secure 500,000 jobs by 2030 You can find out more about us at or follow us on LinkedIn Social Impact - Mentem is extending UNSW's social vision to shape and progress a just society. With disruption changing the nature of work, Mentem provides a solution to enterprises that will ensure their workforce has the skills required to continue to remain effective. Learning Innovation - Mentem is working at the cutting edge of learning innovation, delivering capability uplifts to organisations in a way not done before. Opportunity to Grow - We are a learning-driven organisation and have ambitious growth plans for our programs, our business and our people. Flexible and Inclusive Culture -Enjoy our flexible workplace with hybrid working arrangements and diverse, inclusive team. Collaborate directly with experts in learning design, client development, client success, strategy and operations. Job Description Reporting to the Client Relationship Director, our client success team are responsible for the satisfaction and experience of our clients and learners in Mentem programs. Our Learner Support agents are responsible for supporting learners, facilitators and stakeholders in Mentem’s live online sessions and asynchronous online learning tools. This involves troubleshooting access issues for facilitators and learners, noting and escalating learner questions or issues, and managing functions like breakout rooms and collaborative whiteboards. They may also be involved in responding to or escalating Tier 1 customer support enquiries via email and simple online tools. About you Work arrangements This is a fully-remote casual role, with a variable workload (from 0 - 10 hours per week) depending on our project and program timelines Workload and schedule will be confirmed on a weekly basis Project onboarding Q&A, access to reference materials, and log-in access to required web apps will be provided Qualifications Ability to work independently to a specified process Experience using MS Teams and Outlook You’re a people person and enjoy communicating You’re patient and enjoy solving problems Additional Information This is a casual role, we are flexible with working hours and number of hours. We Specifically need people who can work Fridays #J-18808-Ljbffr

  • Remote Learner Support Agent | Casual, Flexible Hours

    Vor 4 Tagen

    Council of the City of Sydney, Österreich Mentem Vollzeit

    A learning solutions provider is seeking a Learner Support agent to assist with online learning sessions and customer support. This fully remote role offers flexible hours and requires good communication skills and experience with MS Teams. Responsibilities include troubleshooting for learners, managing online functions, and responding to support inquiries....

  • Community/Disability Support Worker

    vor 1 Woche

    Council of the City of Sydney, Österreich Advantage Healthcare Support Vollzeit

    Overview Community/Disability Support Worker role at Advantage Healthcare Support . Responsibilities Provide high-quality, person-centred support to NDIS clients. Assist with daily living, personal care, domestic tasks, transport, and community access. Support clients in attending appointments and engaging in social activities. Plan and accompany clients on...

  • Customer Support Team Leader

    vor 3 Wochen

    Council of the City of Sydney, Österreich Forward Ability Support Vollzeit

    Forward Ability Support provided pay range This range is provided by Forward Ability Support. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$75,000.00/yr - A$80,000.00/yr About Us Forward Ability Support is a not-for-profit organisation with 60 years history of providing key services...

  • Learn To Swim Coordinator

    vor 3 Wochen

    Council of the City of Sydney, Österreich Menai Swim Academy Vollzeit

    Join the Menai Swim Academy Team as a Learn To Swim Coordinator! Are you passionate about swimming and dedicated to helping others develop their aquatic skills? Menai Swim Academy is seeking an experienced and enthusiastic Learn To Swim Coordinator to join our fun and talented team. As the Learn To Swim Coordinator, you will be responsible for the day-to-day...

  • Learn to Swim Teacher

    Vor 2 Tagen

    Council of the City of Sydney, Österreich Stanford Swim School Vollzeit

    Description We are currently looking for new, enthusiastic team members to join us on our fast-growing journey. Our Learn-to-swim and Adult Instructors are the core of our success, and enjoy great-hourly rates, ongoing support from our Training & Development Manager and a friendly, supportive team environment. Our motivated instructors teach levels from 3...

  • Learn to Swim Instructors

    Vor 2 Tagen

    Council of the City of Sydney, Österreich Pymble Ladies’ College Vollzeit

    Pymble Ladies’ College is a school of the Uniting Church in Australia for girls Kindergarten to Year 12 with boarding from Year 7. At Pymble, we foster a world-class educational environment with the importance of global citizenship and a worldwide perspective central to our strategic intent. We believe our staff, both teaching and non-teaching, are our...

  • Casual Aquatic Centre Front Desk

    Vor 2 Tagen

    Council of the City of Sydney, Österreich Pymble Ladies’ College Vollzeit

    An educational institution is seeking enthusiastic Customer Service Assistants on a casual basis to assist with administration and reception at the Aquatic and Fitness Centre. The role involves supporting the efficient operation of the Learn to Swim Program. Ideal candidates will possess strong administration skills, experience with Microsoft Office, and a...

  • Family Support Worker

    Vor 2 Tagen

    Shire Of Broome, Österreich Support Vollzeit

    At Centacare Kimberley, we understand the importance of keeping families strong and together. Our Family Support Services team works to support parents and kinship carers. We value respect, cultural knowledge, and lived experience. We know that the best way to support our communities is with staff who are passionate about the work we do, and who have a deep...

  • Learn to Swim Team Leader

    vor 3 Wochen

    Council of the City of Sydney, Österreich Inner West Council Vollzeit

    About Inner West Council Inner West Council (IWC) is among Sydney’s larger local metropolitan local government councils looking after a community of 201,000 people living in some of the inner city’s most vibrant, creative, liveable, and diverse suburbs. As we continue to deliver quality, innovative, and inclusive programs and services, we invite you to...

  • Casual Learn to Swim Instructor

    vor 3 Wochen

    Council of the City of Sydney, Österreich Inner West Council Vollzeit

    Inner West Council is an Inclusive Employer. Inner West Council (IWC) is committed to Equal Employment, we welcome and encourage candidates from all backgrounds and experiences to apply. IWC is dedicated to reflecting our community and strongly encourage Aboriginal & Torres Strait Islander people, people with disability, people from culturally and...