Office Manager and Administration All Rounder
Vor 3 Tagen
Office Manager and Administration All Rounder Playful Paediatrics is a warm, positive, family‑focused clinical team looking for a friendly, organised Practice Manager to keep our space buzzing. About the Role As our Office Manager / Administration All‑Rounder, you’ll be the heartbeat of the clinic – ensuring our days flow seamlessly, families feel supported, and clinicians can focus on what they do best. You Will: Be our front‑of‑house hero: welcome everyone with a smile and keep the clinic running smoothly from the moment the door opens. Keep daily operations running like clockwork – appointments, new client intake, billing, and everything in between. Confidently use SPLOSE and other digital tools to manage bookings, client records, and reports. Be the warm, professional first point of contact for families – every interaction should reflect the care and values of our clinic. Coordinate all the behind‑the‑scenes magic: maintenance, supplies, stock orders, and clinic logistics. Support clinicians with admin tasks and ordering clinical stock. Maintain clinic policies and keep us compliant with health and safety standards. Help us grow through light marketing and social media engagement (Instagram, Facebook, TikTok). Key Responsibilities Welcome families, manage calls/emails, and book appointments with care. Keep patient records accurate, secure, and organised. Assist with billing, invoicing, and payment follow‑ups. Coordinate new client intakes. Use practice systems to streamline processes. Support marketing and community engagement. Work collaboratively with the team while maintaining confidentiality. About You You’ll bring: Experience in admin (healthcare/allied health preferred). Confidence using computers, Microsoft Office, and electronic medical record (EMR)/practice systems. Strong communication and customer‑care skills. Great attention to detail, especially with records and billing. A proactive, problem‑solving attitude. Compassionate, patient‑oriented approach, especially with young patients and families. Some knowledge of medical terminology and healthcare regulations is a plus. A playful spirit—ready to have fun and help children learn through play Interest or experience in marketing is a lovely bonus. What We Offer Permanent part‑time role (20 hours per week) with growth to full‑time if desired. A supportive, fun, people‑first culture. A chance to make a meaningful impact on kids, families, and our growing team. A warm, homely clinic space and encouraging leadership. Join a team that loves making a difference, having fun, and supporting children, families, and each other every day. Tell us why this role excites you. Apply now with your resume and a 1‑page cover letter explaining your experience and why you’re passionate about this position. Full‑time hybrid role for an Office Manager and Administration All Rounder within Brisbane, QLD. Some work‑from‑home flexibility is offered. Qualifications: Proficiency in Office Administration, customer service, relevant computer software, experience in a healthcare or allied health setting is advantageous. Degree in Business Administration, Health Administration, or related is a plus. Apply with a video of yourself telling us how you can make a difference to our space at Playful Paediatrics (optional). #J-18808-Ljbffr
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