Litter Enforcement Officer

Band 5 - $82,392 - $95,116 per annum (plus super) Permanent Full Time About Us Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second largest retail and commercial centre and includes large shopping complexes at Dandenong and Keysborough as well as the highly popular Dandenong Market. Greater Dandenong City Council is the most culturally diverse locality in Australia, with residents from over 150 different birthplaces, nearly two-thirds of whom were born overseas. Key industries include manufacturing, health care and social assistance, retail trade, wholesale trade and transport. We are a progressive organisation of exceptional character that offers a dynamic and rewarding work environment to approximately 900 employees. We recognise that our staff are vital to the delivery of excellent service to our community and the achievement of our long‑term vision. We invest in the development of our people, and we strive to be a workplace that is respectful, engaged, accountable, creative and honest. About the role This exciting role sits within Council’s Community Compliance Department, reporting to the Coordinator of Community Compliance. Community Compliance encompasses a range of functions including Animal Management, Local Laws, Parking Management, Public Safety & Security and Council’s School Crossings Service and brings something different every day. This role is pitched to someone who has an understanding of investigations, however is willing to learn along the way. You will be responsible for providing education to the Greater Dandenong community with regard to policies and legislation governing animal management, local laws, litter and the environment while enforcing legislative controls relating to domestic animals, local law activity, land use, school crossing supervision and civic compliance. The primary objectives of the position include: To lead enforcement and investigative efforts targeting littering and illegal dumping across the municipality. The role is responsible for identifying and responding to incidents of dumped rubbish, collecting evidence to support enforcement action, and issuing infringements in accordance with relevant legislation and local laws. Working closely with internal teams and external agencies, the officer will ensure high‑risk areas are regularly monitored and that community amenity is protected through visible, consistent and effective compliance activity. The officer will play a key role in enhancing community pride, improving amenity, and supporting strategic waste and environmental goals. We value candidates who are collaborative, solutions‑focused, and passionate about creating a safer, more compliant and inclusive community. About you To be successful in this role, you will have demonstrated knowledge and understanding of the following: Certificate IV in Statutory Compliance and Animal Control or equivalent and/or demonstrated knowledge and skills gained through on‑the‑job training in a customer service role, preferably in a compliance/enforcement field. Demonstrated effective communication skills, including the ability to influence others to achieve positive outcomes, particularly with people from diverse cultural backgrounds. Demonstrated ability to act independently in resolving minor problems often involving dispute or interpersonal conflict, by the use of advocacy and conflict resolution skills. Demonstrated commitment to serving the public and community and ability to work as a highly effective member of a close‑knit team. Demonstrated well‑developed oral & written communication skills including the ability to prepare clear and concise written documentation, e.g. for later use in legal proceedings. Demonstrated competency in using up‑to‑date technology (including software programs and mobile devices) to complete regulatory or enforcement tasks or responsibilities. Ongoing availability to work a programmed roster covering spread of hours 6am‑9pm, regular weekend work and overtime. Satisfactory Police and Working With Children checks are required, along with a Current Victorian Driver’s Licence. A Functional Capacity Test is required before employment can be offered. Please ensure you address the key selection criteria outlined in the position description as part of your application. You may be required to undertake practical testing, work‑preference profiling / psychometric testing, functional capacity assessment (physical) or aptitude testing. The successful candidate will be asked to produce a clear Working with Children Check and will be asked to consent to a national police check (and where relevant an ‘international criminal history check’), subject to the operation of spent conviction laws. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits. Benefits of working with us Council believes in providing an environment where staff thrive, both in the work they do and in how they learn and develop as people and professionals. Our workplace has an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation. Our benefits include: Competitive salary Salary sacrifice childcare (where available) Flexible working options supported including hybrid work Access to learning & development programmes including study assistance Reward & recognition programmes Access to our support and wellbeing programmes A vibrant social club For more information about our benefits, please visit our careers page: Working with Us Council will consider flexible working arrangements for all positions. We embrace our diverse community and encourage applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Council will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member. Council is committed to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children with zero tolerance for child abuse and harm. If you require any access or reasonable adjustment at any point throughout the recruitment process, then please do let us know by contacting the listed Hiring Manager – your experience truly matters to us. To apply To apply for this position please complete the online application form including: Response to key selection criteria You will be required to answer selection questions as part of the application process. The selection process also includes the requirement for reference checks. Further information: Fiona Chisholm – Coordinator Community Compliance – 8571 1500 Greater Dandenong City Council acknowledges the Traditional Custodians of this land, the Bunurong People, and pays respect to their Elders past and present. We recognise and respect their continuing connections to climate, Culture, Country and waters. #J-18808-Ljbffr