D365 Solution Architect

Vor 2 Tagen

City of Melbourne, Österreich Granite Group Vollzeit

About the Role This role will define a unified, secure, and scalable D365 CRM ecosystem spanning Fundraising, Customer Insights, Sales, Power Platform, Power Pages, and integrations with Microsoft 365 and D365 Finance & Operations.The successful candidate will play a key role in driving architectural standards, ensuring alignment with governance frameworks, and enabling consistent delivery across multiple projects and vendors. Key Responsibilities Define end-to-end architecture for D365 CRM initiatives across Fundraising, Customer Insights, Sales, Dataverse, Power Platform, and Power Pages. Develop and maintain an enterprise architecture approach that supports multi-organisation environments and concurrent CRM workstreams. Ensure alignment with IT governance, enterprise patterns, and long-term technology roadmaps. Integration & API Management Architect and oversee integrations between D365 and third‑party applications. Define and implement API‑led integration patterns leveraging Azure API Management and best‑practice design approaches. Oversee integration governance, including data modelling, error handling, and monitoring. Utilise Azure services such as Logic Apps, Functions, Service Bus, and API Management to support automation and integration. Design and implement Entra ID/B2B/B2C integrations with external organisations and customers. Ensure cloud‑hosted solutions meet best practices for performance, security, and operational resilience. Stakeholder Engagement Collaborate with business stakeholders to gather requirements and translate them into technical solutions. Facilitate workshops, guide decision‑making, and act as a trusted advisor across project and governance forums. Governance & Documentation Develop architecture artefacts including design specifications, as‑built documentation, diagrams, and security assessments. Ensure adherence to IT governance, ISO27001‑aligned security practices, and accessibility requirements. Support quality assurance during delivery and handover to BAU support teams. Skills & Experience Required Proven expertise in architecting solutions using the Microsoft Power Platform and Dataverse. Strong experience with Agile, Scrum, or DevOps methodologies in enterprise environments. Deep technical experience designing API integrations and working with Azure integration services. Solid understanding of data security, compliance frameworks, and accessibility standards. Excellent communication, documentation, and stakeholder management skills. Experience working within enterprise governance and architecture frameworks. Please Apply via this Job ad. #J-18808-Ljbffr

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