Trainee – IT Service Desk Analyst
vor 3 Wochen
Grow your skillset in the IT industry while you assist our experienced IT professionals in providing top notch tech support. In this role you’ll deal with a wide range of tech issues. Don’t worry if you don’t have all the answers though, your eagerness to learn and ability engaging with customers are our primary criteria. About the BusinessAUIT is an Australian managed service provider (MSP) specialising in full-service solutions and support. We’re currently based in Canberra, and have customers across multiple locations and industries. At AUIT, we believe customers don’t need to be tech experts to run their business effectively. Our aim is to empower our clients with the time and flexibility to focus on the activities they deem most important. We do this by making IT easy. Our Services IT support Security services Project management Asset management Disaster recovery Backup management Business continuity Cloud services Hardware sales Essential 8 compliance and much more Key Role Responsibilities Learn on the job from senior technical support staff. Provide general IT support to a range of customers. Identify and resolve customer issues through troubleshooting and collaborating with other staff. Take customer calls and keep notes about ticket progression. Manage your ticket queue to the standards set by the IT Support Manager. Desired Skills and Experience People skills If you’re personable and know how to communicate with customers, that’s a win in our books. An eagerness to learn and grow. Collaborative and supportive attitude. Existing relevant IT experience is viewed favourably. Desire to make meaningful impact providing exceptional technical support to end-users. Knowledge of basic IT processes and hardware including email, printers, and file sharing. Strong attention to detail. Requirements Hold a valid, Australia Drivers Licence Be willing to undertake an Australian Police Check Please submit your resume and a ONE page cover letter outlining your experience. #J-18808-Ljbffr
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Service Desk Analyst | Government IT Support
vor 3 Wochen
Canberra, Österreich IT Alliance Australia VollzeitA leading technology provider is seeking a Service Desk Analyst in Canberra. The ideal candidate will ensure documentation is available, build effective working relationships, and resolve issues using analytical skills. Interested applicants can reach out via email or phone for further details. This organization values equal employment opportunities and...
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IT Service Desk Analyst
vor 3 Wochen
Canberra, Österreich AUIT VollzeitAUIT Opportunity – Service Desk Analyst Are you an experienced Service Desk Analyst located in the ACT region, who likes to work in an environment where there is always something new to learn? Do you like helping people with challenging IT issues? Are you passionate about IT? AUIT could be the place for your next role! What does AUIT offer? Career...
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IT Service Desk Manager
vor 2 Wochen
Canberra, Österreich Contractor Central VollzeitAbout the Role Contractor Central is proud to partner with AUIT , a Canberra-based technology firm delivering IT managed services, support, and solutions across a range of government and commercial clients. We are seeking an experienced and proactive IT Service Desk Manager to lead AUIT’s service desk operations, ensuring high standards of customer...
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24/7 Service Desk Analyst — Multi-Vendor IT
vor 2 Wochen
Canberra, Österreich Leidos VollzeitA leading IT solutions provider in Canberra is looking for a Service Desk Analyst to join the Level 2 Service Desk. The role involves resolving tickets, monitoring storage technologies, and providing 24/7 support coverage. Ideal candidates will have 3-5 years of technical support experience and exceptional problem-solving skills. The position requires...
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Associate Service Desk Analyst
Vor 5 Tagen
Canberra, Österreich IT Alliance Australia VollzeitOverview One of our Federal Government clients is looking for Associate Service Desk Analyst in Canberra . Responsibilities Experience in: M365 Apps, application packaging, PowerShell scripting and Level 3 troubleshooting skills. Build and deploy Windows devices using Intune and Standard Operating Environment (SOE) configurations. Develop and maintain the...
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Service Desk Analyst
vor 4 Wochen
Canberra, Österreich Centorrino Technologies Pty Ltd. VollzeitJoin Centorrino Technologies: Your Future in Tech Starts Here! At Centorrino Technologies (CT), we’re not just about technology; we’re about building a thriving community. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, boasting an incredible eNPS score of 68. We’re...
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IT Service Desk Analyst — MSP Growth
vor 3 Wochen
Canberra, Österreich AUIT VollzeitA leading IT services provider in Canberra is seeking an experienced Service Desk Analyst to deliver first-class technical support in a dynamic environment. Ideal candidates should have at least 2 years of experience in IT support, focusing on customer service in managed services contexts. This position offers competitive compensation and is perfect for...
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Associate Service Desk Analyst: M365, Intune
vor 3 Wochen
Canberra, Österreich IT Alliance Australia VollzeitA federal government contractor in Canberra is looking for an Associate Service Desk Analyst. This role involves managing and supporting Windows devices using Intune, while also providing advanced troubleshooting support for various applications. Candidates should have experience with M365 Apps, application packaging, and PowerShell scripting. Interested...
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Service Desk Analyst
vor 1 Woche
Canberra, Österreich Hays VollzeitLong term contract opportunity | Hybrid working in Canberra, ACT | Applicant must hold a minimum of Baseline Your new company Are you the go-to person when someone's computer crashes or their email vanishes? Do you love solving problems, helping people, and keeping IT systems humming? If so, we've got a role that's calling your name. We're on the hunt for...
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Service Desk Analyst
vor 2 Wochen
Canberra, Österreich Fujitsu VollzeitFujitsu Canberra, Australian Capital Territory, Australia Service Desk Analyst We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and...
