Receptionist
Vor 6 Tagen
1. Key Accountabilities a) Reception & Front‑of‑House Management Operate the main switchboard, answering, screening, and directing all incoming calls in a professional manner. Greet all clients, visitors, and suppliers, ensuring all front‑desk and visitor protocols are followed. Maintain the reception, boardroom, and common areas in a clean, professional, and orderly state. Manage general reception email correspondence. b) Mail and Correspondence Manage the daily collection, sorting, and distribution of all incoming mail and courier deliveries. Prepare and dispatch all outgoing mail and arrange courier services as required. Collate all finance‑related correspondence (invoices, statements) and forward to the Accounts department for processing. Maintain a systematic filing system for key correspondence and documentation. c) Administrative & Financial Support Administer the employee expense claim process by collecting all relevant receipts and documentation. Prepare expense reports by numerically coding receipts onto spreadsheets for scanning and review. Forward completed expense documentation to relevant approver and Finance department for final processing. File all processed expense claims accurately and in accordance with company procedure. Booking for inductions and medical appointments. d) Office Administration Monitor and maintain inventory levels for all office and kitchen stationery and supplies. Procure all office supplies as required, utilizing approved vendors (e.g., Officeworks) and ensuring adherence to budget. Receive and unpack all supply deliveries, ensuring correct stock allocation. e) Executive & General Support Provide travel and administrative support for the General Manager, which includes: Arranging bookings with the designated travel agent for flights, accommodation, and hire vehicles. Verifying correct seating arrangements on flights, using secondary methods if necessary to ensure the itinerary reflects the correct seating position. Ensuring a completed, finalised copy of all bookings and itineraries is placed in the GM's office travel tray. 2. Key Selection Criteria Essential Requirements To thrive in this role, you will demonstrate: Professionalism and excellent presentation at all times Genuine passion for customer service and client satisfaction Resilience, flexibility, and resourcefulness in a fast‑paced environment Mature, responsible, and self‑motivated attitude Confidence to work autonomously while being a supportive team player Strong initiative and a bright, friendly personality Open‑minded approach and willingness to take on new challenges or additional duties Desire to succeed and the ability to work with a sense of urgency Skills and Experience Minimum 1–2 years of experience in a corporate reception or office administration role High‑level proficiency in Microsoft Office Suite — particularly Outlook, Word, and Excel Experience operating a multi‑line switchboard or phone system Superior organizational skills with strong attention to detail , especially with itineraries or numerical data Excellent written and verbal communication skills and a polished, professional demeanor Proven ability to multitask, prioritize, and work independently Strong understanding of discretion and confidentiality Australian citizenship or permanent residency (work rights essential) #J-18808-Ljbffr
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