Customer Success Manager
Vor 3 Tagen
Overview As a Brand Champion (our version of a Customer Success Manager), your number one priority is ensuring marketers are getting as much value as possible from the brand health data in their Tracksuit Dashboards. At Tracksuit, Brand Champions turn brand health data into business momentum. You'll help marketers get max value from their Tracksuit dashboards so they renew, expand, and rave. You’ll be the trusted partner for a portfolio of brilliant brands, educating, unblocking, and celebrating progress. As we scale a product customers love and a community marketers are proud to belong to, this role is central to Tracksuit’s expansion. What you’ll do Onboard & activate: Set clear success plans and get customers to first value quickly. Run brilliant rhythms: Lead Quarterly Check-Ins that tie product usage to outcomes. Protect & grow: Spot risk early, build save plans, own renewals, and drive expansion. Turn insight into impact: Translate feedback into crisp, actionable signals for Product & Marketing. Keep the house tidy: Maintain accurate health, notes, and forecasts — no surprises. Level up the journey: Champion playbooks and continuously improve our customer experience. Build real relationships Partner with CMOs, Heads of Marketing, founders and marketers with calm, clear communication. What you’ll bring 2–4+ years in Customer Success / Account Management (B2B SaaS or adjacent). Commercial chops (GRR / NRR, negotiation, forecasting) and a bias to outcomes. Brand & marketing fluency—you get why brand matters and how to prove it. Data‑literate and product‑curious; comfortable guiding conversations with dashboards. Excellent written & verbal comms across exec, user and technical audiences. Tools familiarity (we use Vitally, HubSpot, Subskribe, Notion, Google Workspace). Our flavour of High Care + High Performance: kind, organised, ambitious, team‑first. What success looks like (first 12 months) Portfolio hits GRR / NRR targets with reliable, inspection‑ready forecasts. Every account has a documented success plan and healthy adoption baseline. Clear expansion pipeline with repeatable motions aligned to ICP & segment. Customer insights inform roadmap, marketing narratives, and enablement. Playbooks improved with your fingerprints. Why join us at Tracksuit? As one of Australasia’s fastest growing startups, we’ve hand‑picked a world‑class team of kind, ambitious, generous, and smart humans. But don’t take our word for it You’ll be joining the : Mumbrella Marketing Company of the Year HRD Employer of Choice
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Customer Success Manager
Vor 7 Tagen
Council of the City of Sydney, Österreich Kaliba VollzeitCustomer Success Manager – Sydney Looking to kick‑start your career in sales? We’re hiring a Customer Success Manager to join our clients Sydney team! This role offers the chance to prospect into companies of various sizes and industries and learn from well‑established and proven performers on a global scale. As a Customer Success Manager, you’ll...
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Customer Success Manager
vor 1 Woche
Council of the City of Sydney, Österreich Prometheus Group VollzeitGet AI-powered advice on this job and more exclusive features. Prometheus Group is built on a culture of self-starters, accountability, and results. For more than a decade, our team has proudly served the Asia Pacific market, building a loyal customer base across energy, utilities, mining, manufacturing, and other asset-intensive industries. Our software...
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Customer Success Manager
vor 2 Wochen
Council of the City of Sydney, Österreich Kaliba VollzeitCustomer Success Manager Looking to kick‑start your career in sales? We’re hiring a Customer Success Manager to join our clients Sydney team! This role offers the chance to prospect into companies of various sizes and industries and learn from well‑established and proven performers on a global scale. As a Customer Success Manager, you’ll work with...
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Customer Success Manager
Vor 6 Tagen
Council of the City of Sydney, Österreich Techium Consulting Group VollzeitTechium Consulting Group provided pay range This range is provided by Techium Consulting Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$90,000.00/yr - A$120,000.00/yr Direct message the job poster from Techium Consulting Group Helping build world‑class Go‑to‑Market teams...
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Customer Success Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Spin Personnel VollzeitOverview We’re looking for a driven Customer Success Manager with experience in the HR sector to join our growing client, a fintech start-up providing HR solutions across Australia. You’ll work with enterprise level clients across new customer implementations (non-technical) as well as maximising usage across an existing client base. This is a hands-on...
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Customer Success Manager
vor 3 Wochen
Council of the City of Sydney, Österreich N-able VollzeitOverview Join to apply for the Customer Success Manager role at N-able . As a key member of our Customer Success team, the Customer Success Manager (CSM) is the primary relationship owner between N-able and our customers and partners. Drawing on your account management expertise, customer service acumen, and industry knowledge, you will ensure customers...
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Customer Success Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Darktrace Ltd Vollzeit###Customer Success Manager page is loaded## Customer Success Managerlocations: Sydney Officetime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity...
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Customer Success Manager
Vor 6 Tagen
Council of the City of Sydney, Österreich Rxpx VollzeitOverview RxPx is a global digital health platform that helps doctors, patients and caregivers more easily manage complex conditions and therapies. Our No Patient Alone mission unites a passionate, smart, dedicated team of developers, designers, data scientists, health professionals and business leaders. As a PE‑backed company, with substantial success,...
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Customer Success Manager
vor 4 Wochen
Council of the City of Sydney, Österreich N-able Technologies Ltd. VollzeitIT doesn’t get better than this! N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one another. As a key member of our...
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Customer Success Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Dotdigital VollzeitCompany Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client‑focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and...
