Service Delivery Manager: IT Service Excellence

Assistant Director Service Delivery Salary : Location : Innaloo Closing Details : Work Type : Fixed Term - Full Time Lead the Future of Customer Service Delivery Be the Driving Force Behind Innovation at Department of Transport and Major Infrastructure (DTMI) The Opportunity We are seeking a strategic leader to assist the Director of our customer service...

A government agency is seeking an Assistant Director Service Delivery to lead the future of customer service within the Driver and Vehicle Services division. The role demands strategic leadership, effective stakeholder engagement, and a focus on measurable outcomes. You will develop innovative service delivery models that enhance community accessibility and...

Join to apply for the Service Delivery Manager role at Bureau of Meteorology Melbourne. Other Bureau capital city offices will be considered Job title: Service Delivery Manager Position Overview The Bureau’s Data and Digital group (DDG) is responsible for the ICT systems the Bureau relies on to provide trusted, reliable and responsive weather, water,...

One of our Federal Government clients is looking for Service Delivery Manager in Canberra, Brisbane and Melbourne. We are looking for the following Skills/Experience: At least 5 years’ experience in service delivery management including change management, incident management, and stakeholder relationship management. Manages the execution of business...

Smile IT is seeking a proactive Service Delivery Manager to oversee the day-to-day delivery of IT support services. In this pivotal role, you’ll ensure SLA targets are consistently met, ticket queues flow smoothly, and client issues are resolved with speed and professionalism. You’ll lead and inspire a team of technicians, manage escalations with...

A Federal Government partner is seeking an experienced Service Delivery Manager to optimize service delivery in Canberra, Brisbane, and Melbourne. The ideal candidate should possess over 5 years of skill in service delivery management and change management. Responsibilities include analyzing business processes for improvements and monitoring service channels...

Service Delivery Manager (IT) Location: Fiona Stanley Hospital, Murdoch, Perth. Employment type: Full-time Permanent, Hybrid role. Seniority level: Mid‑Senior level. Job function: Project Management and Information Technology. Industries: IT Services and IT Consulting. Responsibilities Maintaining consistent, high-quality ICT service delivery aligned with...

We’re not your typical service delivery team. We’re proactive, people‑first, and outcomes‑driven and we’re looking for a hands‑on Service Delivery Manager to lead operational delivery across a portfolio of high‑value accounts. You’ll be the trusted point of contact for some of Australia’s most recognised enterprise and government clients,...

A global leader in energy solutions is seeking an experienced IT Services Manager in City Of Cockburn. The role focuses on delivering high-quality IT services, driving operational excellence, and enhancing user satisfaction. The ideal candidate will possess a bachelor's degree in IT and ITIL certification, along with strong leadership skills. This position...

DVConnect is seeking an additional experienced Service Delivery Manager to provide strategic leadership and oversight across our Response and Accountability service portfolio. This is a pivotal role that ensures services are delivered to the highest standards in line with contractual, legislative and best practice requirements. Responsibilities Collaborate...