Service Administrator
vor 1 Woche
Service Administrator at Aidacare Pty Ltd Role Title: Service Administrator Hours: Monday – Friday, Full Time Permanent Reporting: Service Manager Essential Skills & Qualifications Preference for someone with a background in a similar role, or familiarity with roles in service and repairs. Exceptional communication skills and friendly customer service. Strong computer literacy (including Microsoft Excel) to understand our internal systems and deliver timely service. Highly motivated, willing to learn and meet results/targets. A strong team player with the ability to work well with internal and external stakeholders. Duties & Responsibilities Receive calls from customers in a professional manner. Communicate customer requirements with our Service Technicians, and schedule service calls. Process purchase orders with relevant suppliers and invoices as required. Follow up on the progress of current jobs and provide updates to customers. Investigate and communicate opportunities to improve processes or expand the service business. Benefits and Compensation Employee discounts on Aidacare health equipment products and services. Quarterly incentive scheme. Employee Assistance Program to support mental wellness. Benefits package includes discounts for retail, insurance, gym and more. Comprehensive training program to equip you with the necessary skills and knowledge. How to Apply Please submit your application by clicking "Apply Now". Join our team at Aidacare and help us create memorable experiences for our valued customers About the company Aidacare is one of the leading players in the Healthcare Equipment Industry. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Aidacare has 1,300 staff and over 90 locations across all states and territories in Australia. Seniority level Entry level Employment type Full-time Job function Customer Service, Sales, and Administrative Industries: Medical Equipment Manufacturing, Retail Health and Personal Care Products, and Hospitals and Health Care #J-18808-Ljbffr
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