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vor 2 Wochen

Council of the City of Sydney, Österreich Clevertronics ANZ Vollzeit

Customer Service Officer – Estimating/Expediting Clevertronics ANZ is the world’s leader in Emergency Lighting, operating across Australia, New Zealand, and the United Kingdom. Our mission is to make emergency lighting easy by designing world‑class products supported by unrivalled expertise and customer service. About the Role Reporting to the State Manager – NSW/ACT, the Customer Service Officer – Estimating/Expediting will drive customer satisfaction and support sales by managing orders, monitoring deliveries, maintaining the CRM, and collaborating with stakeholders. You will also assist with marketing initiatives to support Business Development Managers. Key Accountabilities Handle customer enquiries and liaise with sales on pricing and products Enter and manage sales orders received via email or phone Monitor delivery schedules, backorders, and communicate with stakeholders Provide customer service support to the sales team Offer product and system solutions Maintain CRM data including quotes, opportunities, and project updates Create collateral for BDM presentations Uphold quality and environmental policies (QMS/EMS) in all tasks Perform additional duties as required About You Strong communication, organisational, and problem‑solving skills Positive, customer‑focused approach with proven service experience Collaborative team player with a drive to support business success Ability to manage multiple tasks and prioritise effectively Quick learner with a commitment to developing product knowledge Skilled in preparing quotes and managing orders Proficient in CRM systems and maintaining accurate records Excellent phone and interpersonal skills Electrical or construction industry experience (preferred, not essential) We Live Our Values – And You Will Too We treat People with Respect We Foster Empowerment We act with Integrity We are the Best at what we do Why Work with the Clevertronics Team? Competitive Salary and Benefits Understanding and encouragement of a work‑life balance A culture that is unlike any other The ability to finish early every second Friday 17.5% annual leave loading Additional 4 days leave per year for your Health and well‑being Discounted Health Insurance Novated Leasing Salary Sacrifice Access to Employee Assistance Program Comprehensive training and development support for your career Paid parental leave And much more Equal Opportunity Clevertronics is an equal opportunity employer and encourages applications from people of all ages, nationalities, and cultures, including Aboriginal and Torres Strait Islander peoples. #J-18808-Ljbffr

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