Information Technology Support Specialist

vor 3 Wochen

Griffith City Council, Österreich Nxt IT Solutions Vollzeit

Nxt IT Solutions is a technology services company dedicated to designing and delivering innovative IT solutions tailored to businesses in NSW and ACT. Specializing in services such as cybersecurity, IT consultancy, managed IT services, project management, cloud services, and hardware/software procurement, Nxt IT focuses on driving operational efficiency and protecting business data. With a team of skilled technicians, we provide personalized strategies and IT transformations for organisations of all sizes. Our commitment to enabling seamless transitions to modern technologies ensures our clients stay ahead in a digital-first world. Role Description We are seeking an Information Technology Support Specialist for a full‑time, on‑site position in Griffith, NSW. The IT Support Specialist will be responsible for providing technical assistance for desktop computers, software, and system‑related issues. Day‑to‑day tasks include troubleshooting and resolving hardware and software problems, managing help desk support requests, and maintaining IT infrastructure. The role also involves ensuring smooth operations of IT systems and improving user experience through effective problem solving. Qualifications Proficiency in Technical Support and troubleshooting IT‑related issues Experience with Desktop Computers, including hardware and software maintenance Strong background in Information Technology and Help Desk Support operations Excellent communication and problem‑solving skills Ability to work independently and as part of a team Knowledge of network infrastructure and cloud‑based solutions is a plus A relevant certification or degree in Information Technology, Computer Science, or a related field Familiarity with Kyocera products and solutions is beneficial but not mandatory Seniority level Entry level Employment type Full‑time Job function Information Technology #J-18808-Ljbffr

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