Customer Care Coordinator
vor 2 Wochen
At Medibank we’ve recently unified our health services under one brand –Amplar Health. With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health. Make a Real Difference—Every Day Passionate about helping people? Join the Amplar Home Health Welcome Team as a Customer Care Coordinator —the first point of contact for our clients and stakeholders. You’ll provide empathetic, timely support , connecting people with the care they need and ensuring smooth coordination across programs. Work independently and as part of a collaborative, compassionate team. What You’ll Do Make calls to enrol and welcome new clients, coordinate non-clinical care and follow up on referral requests Handle incoming queries via phone, email, fax, and digital channels Perform admin and data entry tasks using Microsoft Office and our internal systems Update client records, liaise with clinical staff, and track referrals Provide accurate info on Amplar Home Health programs 12-month part-time contract (4 days/week ), with potential to extend or transition to permanent 7-day rotating roster (Shifts between 7am–8pm SA time ) Work from one of our offices (Adelaide, Sydney, Melbourne, Brisbane) or enjoy the flexibility of working from home Includes 1-2 weekend shift per fortnight Penalty rates for late shifts, weekends, and public holidays You could be great for this role if you have: A customer-first mindset , with a passion for helping others Experience in phone-based customer service; clinical or medical admin experience is a plus Are a strong communicator and are resilient, empathetic, and calm under pressure Comfortable juggling priorities in a fast-paced environment Confident using Microsoft Office and multiple systems Learn more about Amplar Health at Inclusion and Accessibility We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ community including transgender and gender diverse applicants. For any adjustments or alternative formats during the recruitment process, please contact us at To learn about our commitments and employee experiences, go to Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence. #J-18808-Ljbffr
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Customer Care Coordinator
vor 3 Wochen
City of Melbourne, Österreich Burbank Group VollzeitJoin to apply for the Customer Care Coordinator role at Burbank Group About Us For over 30 years, Burbank has been proudly building homes for Australian families. As a trusted and award‑winning builder, we’re known for our innovation, integrity, and commitment to quality. Our people are at the heart of what we do, and as our business continues to grow,...
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Care Coordinator
Vor 4 Tagen
City of Brisbane, Österreich Trilogy Care Pty Ltd VollzeitCare Coordinator We are seeking motivated and compassionate individuals to join our team as Care Coordinators! This is a full‑time position (8:30 am – 5:00 pm) where you will oversee a large portfolio of care recipients, coordinating timely support services, providing ongoing customer support, and managing budgets. You’ll be based in our Bowen Hills...
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Care Coordinator
vor 1 Woche
Council of the City of Sydney, Österreich Calvary Care VollzeitCare Coordinator - Home Care Role is based in Kogarah 6-month fixed term contract with a possibility to extend. Full time hours Your main duties will include: Scheduling client services Working on, ongoing Support Workers rosters Liaising with internal & external stakeholders About you Scheduling experience Customer service experience Experience in a high...
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Care Coordinator
vor 1 Woche
Council of the City of Sydney, Österreich Calvary Health Care Vollzeit1 day ago Be among the first 25 applicants Location: Sydney, NSW, Australia Type: Fixed Term - Time Specific, 6‑month fixed‑term contract with possibility to extend. Full time hours. Role is based in Kogarah. Closing on: Dec . Care Coordinator - Home Care Your main duties will include: Scheduling client services Working on ongoing Support Workers rosters...
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Customer Care Coordinator – NDIS
Vor 4 Tagen
City of Melbourne, Österreich Healthcare Australia VollzeitHCA is a registered provider and offers leading disability support services across the Nation through the National Disability Insurance Scheme (NDIS) government funding. We provide day-to-day support, including complex care. Our goal is to provide the best quality support and care based on the participant’s lifestyle and needs. Job Description We are...
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NDIS Customer Care Coordinator
Vor 4 Tagen
City of Melbourne, Österreich Healthcare Australia VollzeitA leading healthcare provider in Victoria is seeking a Customer Care Coordinator to join their Melbourne team. In this role, you will deliver exceptional service to clients under the National Disability Insurance Scheme (NDIS) and support their needs through effective communication and relationship building. Ideal candidates will have experience in customer...
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Customer Care
vor 3 Wochen
City of Melbourne, Österreich Amble Outdoors VollzeitDirect message the job poster from Amble Outdoors Amble is an Australian womenswear brand creating sustainable outdoors apparel. We’re a small woman owned business based in Richmond, who are passionate about encouraging everyone to get outdoors, no matter what adventure looks like to them. We’re most well known for our raincoats, made from recycled...
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Care Coordinator, Home Care – Flexible Hours
vor 1 Woche
Council of the City of Sydney, Österreich Calvary Health Care VollzeitA leading healthcare provider in Sydney seeks a Care Coordinator for a 6-month fixed-term contract. The role involves scheduling client services, managing rosters, and liaising with stakeholders. Ideal candidates will have experience in high-paced environments and customer service, with knowledge of aged or home care. Enjoy benefits such as NFP salary...
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Hybrid Customer Care
Vor 2 Tagen
City of Brisbane, Österreich Iplex Pipelines VollzeitA leading pipeline manufacturer is seeking a Customer Care & Claims Coordinator in Brisbane. The role is essential for delivering an outstanding customer experience, managing claims from start to finish, and bringing innovative solutions. Ideal candidates have experience in customer service or claims management, strong negotiation skills, and proficiency in...
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Hybrid Customer Care
Vor 6 Tagen
City of Brisbane, Österreich Iplex Pipelines VollzeitA leading pipeline solutions provider in Brisbane is seeking a Customer Care & Claims Coordinator. This role is pivotal in ensuring exceptional customer service and managing warranty claims effectively. Candidates should have experience in claims management and strong communication skills. The position encourages innovation and teamwork. Competitive...
