Customer Care Coordinator
vor 3 Wochen
Join to apply for the Customer Care Coordinator role at Burbank Group About Us For over 30 years, Burbank has been proudly building homes for Australian families. As a trusted and award‑winning builder, we’re known for our innovation, integrity, and commitment to quality. Our people are at the heart of what we do, and as our business continues to grow, we’re seeking a Customer Care Coordinator to join our Operations team in Altona . About The Role Reporting to the Customer Care Manager, this position plays a key role in ensuring every customer has a positive and seamless experience throughout their preconstruction journey. You will be responsible for managing a portfolio of clients and coordinating all documentation required to progress to construction. This includes liaising between clients and internal departments, ensuring timelines are met, and maintaining clear communication at every stage. Key Responsibilities Managing and supporting clients through the preconstruction phase, ensuring an exceptional customer experience. Coordinating working drawings, engineering, energy ratings, and approvals. Preparing and reviewing building contracts and ensuring accuracy of client details and inclusions. Monitoring progress through internal workflows and maintaining accurate records. Proactively resolving issues and providing timely updates to customers. Collaborating with internal teams including estimating, drafting, and construction to ensure smooth handover. About You Minimum two years’ experience in the building or construction industry. Strong administration and organisational skills, with excellent attention to detail. A proactive and customer-focused approach with outstanding communication skills. The ability to read and interpret building contracts and drawings. Sound knowledge of building terminology and processes. Proficiency in Microsoft Word, Excel, and Outlook. The ability to work effectively within a team and manage competing deadlines. Why Join Burbank Free onsite parking Employee perks, recognition programs, and a vibrant workplace Career development and internal progression opportunities Access to training and mentoring from experienced professionals Supportive and inclusive team culture Stable, full-time role with a well-established and respected brand in the residential construction industry How to Apply If you’re ready to build your career with one of Australia’s leading home builders, apply now with your resume and a short cover letter outlining your suitability for the role. For further information, please contact Lainie McCluskey, Talent Acquisition Lead. #J-18808-Ljbffr
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Care Coordinator
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City of Melbourne, Österreich Amble Outdoors VollzeitDirect message the job poster from Amble Outdoors Amble is an Australian womenswear brand creating sustainable outdoors apparel. We’re a small woman owned business based in Richmond, who are passionate about encouraging everyone to get outdoors, no matter what adventure looks like to them. We’re most well known for our raincoats, made from recycled...
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Council of the City of Sydney, Österreich Calvary Health Care VollzeitA leading healthcare provider in Sydney seeks a Care Coordinator for a 6-month fixed-term contract. The role involves scheduling client services, managing rosters, and liaising with stakeholders. Ideal candidates will have experience in high-paced environments and customer service, with knowledge of aged or home care. Enjoy benefits such as NFP salary...
