ServiceNow & Configuration Management Engineer

vor 3 Wochen

Council of the City of Sydney, Österreich Lanson Partners Vollzeit

ServiceNow & Configuration Management Engineer Join a financial services enterprise Technology Operations team as a ServiceNow & Configuration Management Engineer, driving the stability, scalability, and maturity of the organisation’s ServiceNow platform and CMDB. You’ll combine hands‑on platform administration with process ownership to enhance automation, governance, and data integrity across ITOM, CMDB, and Risk modules. About the Role Administer and optimise ServiceNow, including upgrades, patching, and integrations Manage roles, ACLs, discovery, and MID servers to maintain system health and performance Lead CMDB adoption and governance as the enterprise source of truth Define data quality standards, KPIs, and remediation frameworks Support automation and integration with infrastructure, cyber, and risk systems Collaborate with cross-functional teams on incident, change, and configuration processes About You Strong hands‑on ServiceNow administration experience (ITOM, CMDB, TPRM, or IRM modules) Skilled in scripting, integrations, and discovery/service mapping Solid understanding of CMDB governance, ITIL, and configuration management principles Analytical mindset with excellent communication and stakeholder skills ServiceNow Administrator certification required; ITIL and CMDB certifications desirable What’s on Offer Enterprise‑scale ServiceNow environment with strong executive support Flexible hybrid work and a culture focused on inclusion and learning Competitive salary and opportunities to develop across cyber and operations Please reach out to Matthew Nicholas for more information on *** or send your CV to *******@lansonpartners.com. #J-18808-Ljbffr

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