National Customer Service Manager
vor 1 Woche
National Customer Service Manager - West Footscray Role: National Customer Service Manager Location: West Footscray Salary range: Up to $210,000 including super + bonus opportunity About GrainCorp GrainCorp is leading the way in sustainable agriculture, connecting rural communities with food, animal feed, and industrial customers around the world. Role overview As the National Customer Service Manager at GrainCorp, you will lead and inspire a dedicated team to deliver exceptional customer service across all touchpoints. The primary goal is to enhance customer satisfaction, loyalty, and retention by developing and implementing effective service strategies and processes. This role oversees customer service operations nationwide, ensuring timely, accurate, and professional support for customers. Responsibilities Lead and manage the national customer service team Develop and implement service strategies and processes to improve customer satisfaction, loyalty and retention Oversee customer service operations nationwide to ensure timely and accurate support Utilise CRM tools to manage customer interactions and data Collaborate with cross-functional teams to enhance service delivery Key qualifications Proven experience in a customer service management role, preferably within the agribusiness or related industry Experience using a CRM for customer service Strong leadership and team management skills Excellent communication and interpersonal abilities Analytical mindset with the ability to interpret data and make informed decisions Customer-focused with a passion for delivering outstanding service Collaborative approach to business decision-making What we offer Hybrid work and flexible leave options including birthday leave Family Inclusive Workplace accredited employer Support for balance, care and flexibility in every career Employment details Seniority level: Mid-Senior level Employment type: Full-time Job function: Customer Service Industries: Food and Beverage Manufacturing, Wholesale Import and Export, and Transportation, Logistics and Storage Ready to apply? It’s simple — submit your application. If your background aligns, our team will be in touch for a quick chat about your experience. We’re looking forward to getting to know you #J-18808-Ljbffr
-
National Customer Service Manager
vor 3 Wochen
City of Melbourne, Österreich JAS Oceania Pty Limited VollzeitAbout the role The National Customer Service Manager will lead a team to provide best‑in‑class support to AEG customers. The role involves improving, designing, and developing customer service processes, acting as an escalation point for the team, and assisting with inquiries during peak periods. The National Customer Service Manager will also...
-
National Customer Care Manager
vor 1 Woche
Melbourne, Österreich Lineage VollzeitJoin to apply for the National Customer Care Manager role at Lineage Join to apply for the National Customer Care Manager role at Lineage Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and...
-
National Customer Care Manager
vor 1 Woche
Melbourne, Österreich Lineage Logistics VollzeitLineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific. Working at Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner...
-
National Customer Care Manager
vor 3 Wochen
City of Melbourne, Österreich Lineage Logistics VollzeitNational Customer Care Manager page is loaded **National Customer Care Manager**locationsDandenong South, Melbourne time typeFull time posted onPosted 3 Days Ago job requisition idR Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across...
-
Customer Service Account Manager New
vor 16 Stunden
City of Melbourne, Österreich National Workforce VollzeitFull time opportunity Tullamarine location Career growth Location: Tullamarine Salary: $80K + Superannuation Full - Time contract About the Company Our client is an international leader in logistics and freight forwarding with a global reach of over 100 countries. As a result of recent acquisitions and significant expansion, we are looking to add a new...
-
National Customer Care Manager
Vor 7 Tagen
City of Melbourne, Österreich Lineage VollzeitLineage is the world's largest temperature‑controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities spanning 25 countries across North & South America, Europe and Asia‑Pacific. Overview The National Customer Care Manager role in Australia will establish and lead a best‑in‑class customer care function,...
-
National Customer Care Manager
vor 3 Wochen
City of Melbourne, Österreich Lineage Logistics VollzeitNational Customer Care Manager page is loaded## National Customer Care Managerlocations: Dandenong South, Melbournetime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries...
-
Customer Service Specialist
vor 3 Wochen
City of Melbourne, Österreich National Workforce VollzeitLocation: Derrimut and Truganina Hourly Rate: Between $40 - $45 per hour + Superannuation Onsite Parking Available About the Company Our client is a global leader in logistics, supply chain and shipping and are undergoing an exciting period of growth in the Victorian based sites. With a market presence in over 130 countries, our client is considered on of...
-
National Service Delivery Manager
vor 2 Wochen
City of Melbourne, Österreich Visy VollzeitJoin to apply for the National Service Delivery Manager role at Visy . Join Visy and take charge of national service delivery operations, ensuring seamless customer experiences and efficient logistics across the country. Stable full-time role in Tullamarine with free onsite car parking Drive process improvements, resolve service issues, and manage vendor...
-
National Customer Service Leader — Weekdays Only
vor 3 Wochen
City of Melbourne, Österreich JAS Oceania Pty Limited VollzeitA leading automotive services company is seeking a National Customer Service Manager in Melbourne to lead a team delivering top-notch support to customers. The role focuses on improving customer service processes and managing relationships with key stakeholders. Candidates should have a strong background in customer service and team leadership, with a...