Senior ICT Field Support Officer

18h ago , from Western Australia Government This is a Recruitment Pool for Permanent Full Time or Fixed Term Full Time appointments, for 12 months with the possibility of extension(s) and/or permanency. WAHealth is committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities. WAHealth supports flexible working practices within the context of a quality health service. WA Health is committed to a smoke free environment across all buildings, grounds and vehicles. Eligibility to Apply : To be eligible for appointment, applicants must have a valid working visa (for fixed term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments). Other Conditions : WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. As well as undertaking a criminal record screening and integrity checking, you may also be required to undertake a working with children check (if required for the role) and a pre‑employment health assessment. We may ask referees to comment on your integrity and past demonstration of ethical behaviour. Please note that adverse information does not necessarily disqualify an applicant but will be considered as part of the appointment process. Please note this recruitment process requires completion of satisfactory Pre‑Employment Health Assessment (PEHA). Any offer of employment with WA Country Health Service (WACHS) is conditional on satisfactory PEHA to ensure you are able to perform the inherent requirements of the position. An unsatisfactory PEHA will result in the offer of employment being withdrawn. Please see the attached WACHS PEHA Policy for further information. Suitable applicants will be placed in a pool from which appointments may be made when similar vacancies occur. Appointments may be made from this pool until 31/12/2026. Position Profile We are currently seeking to appoint a Senior ICT Field Support Officer. Responsibilities Provides high level information technology and communications support and advice to clients. Coordinates day-to-day ICT support functions, including task assignment, incident escalation and resolution and queue management. Develops and maintains the clinical and business information systems to support the operations and strategic information needs of the Region. Area Profile The WA Country Health Service (WACHS) is the largest country health system in Australia and one of the biggest in the world, providing health services to approximately half a million people, including 45,000 Aboriginal people, over a vast 2.5 million square kilometre area. The organisation comprises seven regions, with a strong network of public hospitals, health services and health centres located across rural and remote Western Australia. Our core business is the provision of quality, accessible health services to country WA residents and visitors. Employee Benefits 12% employer contributed superannuation into a fund of your choice. Access to generous salary packaging arrangements. Professional development opportunities and study leave / assistance. Flexible working arrangements. Flexible leave arrangements. Other professional and location based allowances. Equal Opportunity Statement We are committed to fostering a diverse and inclusive workforce where every employee feels valued and empowered. We believe that a diverse team brings unique perspectives and drives innovation to meet our community’s needs. We welcome applicants of all backgrounds and experiences to join us in shaping a more equitable future and as a measure to achieve equality, under sections 51, 66R and 66ZP of the Equal Opportunity Act 1984, encourage applications from people living with a disability, Aboriginal people, people from culturally and linguistically diverse backgrounds, women and youth (24 years of age and under). Application Requirements Applicants are advised to write a statement addressing the selection criteria in no more than 2‑3 pages and provide a detailed curriculum vitae which summarises your experience and how you are able to meet the position requirements. These documents should be complete and ready to attach prior to applying online. Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation. Lodgement is system generated. Any submissions on, or after, 4:00pm will not be accepted. Late or email applications will not be considered. #J-18808-Ljbffr