Desktop Support Analyst
Vor 2 Tagen
IT Desktop Support Analyst Location: Henderson, WA (On-site) Salary: $85,000 – $89,000 + Superannuation Employment Type: Permanent, Full-time About the Role We are seeking an experienced IT Desktop Support Analyst to join a high-performing ICT Operations team. This role provides critical end‑user support across all levels of the organisation, ensuring smooth operation of corporate computing devices, Microsoft services, collaborative platforms, and enterprise applications. The position will require both independent problem-solving and close collaboration within the IT support team. You’ll work in a dynamic, fast-paced environment with exposure to senior stakeholders, including executives and directors. Due to the nature of the work, an active AGSVA security clearance or Australian citizenship and willingness to acquire a clearance is required. Key Responsibilities Deliver Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers, and related hardware / software. Troubleshoot and resolve technical issues across Windows, Microsoft 365, Azure AD, and Intune environments. Provide prompt and customer‑focused support, ensuring incidents and requests are managed within agreed service levels. Escalate complex issues appropriately and collaborate with internal teams and vendors for resolution. Maintain accurate records in IT service management tools and contribute to IT knowledge bases. Support incident, problem, and change management processes in line with ITIL practices. Identify opportunities for process and technology improvements, contributing to continuous improvement initiatives. Ensure compliance with organisational policies, WHS, and relevant IT standards. Skills & Experience Proven experience in desktop or service desk support roles. Strong knowledge of ITIL / ITSM principles. Proficiency in troubleshooting hardware, software, network connectivity, and telecommunications issues. Experience with Azure AD, Intune, and remote desktop support tools. Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Strong problem‑solving skills, with the ability to prioritise and manage multiple tasks. Relevant IT qualifications or certifications (e.g., CompTIA A+, Microsoft certifications) desirable. What’s on Offer Permanent, secure position in Henderson, WA. Competitive salary package of $85k – $89k + superannuation. Opportunity to contribute to high-profile projects in a growing environment. A supportive team culture focused on excellence, continuous improvement, and collaboration. For more information or a confidential conversation about this position, please contact We are an inclusive employer committed to fostering a diverse and accessible workplace. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, LGBTQIA+ individuals, people of all ages, and those from culturally and linguistically diverse backgrounds. #J-18808-Ljbffr
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On-Site Desktop Support Analyst – Windows
Vor 2 Tagen
City Of Cockburn, Österreich Emanate Technology VollzeitA dynamic technology firm in Henderson, WA, is seeking an experienced IT Desktop Support Analyst to join its ICT Operations team. The role focuses on delivering Level 1 and Level 2 support for desktops, laptops, and other related devices, providing a customer-focused approach to resolving technical issues. Candidates should have proven experience in desktop...
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Desktop Support Analyst
vor 3 Wochen
City of Melbourne, Österreich Talent International Vollzeit6-12 month ongoing contract with the view to extend Conveniently located in CBD (5 days' in the office) Join a high performing team within the utility domain We currently have an exciting opportunity for an experienced Desktop Support Analyst to join this leading utility company. The successful candidate will be responsible for the ongoing systems...
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Senior Desktop Support Analyst
vor 3 Wochen
City of Melbourne, Österreich at VollzeitSenior Desktop Support Analyst – Fast-Growing Organisation One of our clients is expanding rapidly and is seeking a proactive Senior Desktop Support Analyst to support their growing team. This business values collaboration, authenticity, and continuous improvement, and needs someone who can keep their people productive and their technology running...
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Snr Desktop Support Analyst
vor 3 Wochen
Council of the City of Sydney, Österreich Anton Murray Consulting VollzeitOur client is a global investment firm seeking a Snr Desktop Support Analyst to be based in their Sydney office . This is a well‑paid position requiring the applicant to be working in‑office 5‑days per week in support of the Sydney team. Ideally you will have a minimum of 4 years financial services IT Desktop experience in Australia. This position is...
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IT Desktop Support Analyst
Vor 2 Tagen
City of Lake Macquarie, Österreich Light & Wonder VollzeitIT Desktop Support Analyst – Light & Wonder We are currently seeking an IT Desktop Support Analyst with at least 3+ years’ experience to join our Light & Wonder Information Technology team based in our Silverwater Office. The position is a full-time permanent role in a hybrid working environment. Gaming – Welcome to the world of land-based gaming. At...
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IT Desktop Support Analyst
Vor 4 Tagen
City of Lake Macquarie, Österreich Light & Wonder, Inc. VollzeitIT Desktop Support Analyst page is loaded## IT Desktop Support Analystlocations: Silverwater, Australiatime type: Full timeposted on: Posted Todayjob requisition id: R **Gaming:**Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most...
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IT Support Analyst: Desktop
vor 3 Wochen
City of Moreton Bay, Österreich Sime Darby Motors Group VollzeitA leading equipment dealership in Brisbane seeks an IT Support Analyst to provide desktop support services and application assistance for users. The ideal candidate has a strong background in IT support, excellent communication skills, and knowledge of MS Windows 10 and Office 365. The role includes managing the Service Desk ticketing system and...
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IT Desktop Support
Vor 2 Tagen
Council of the City of Sydney, Österreich Stantec VollzeitA community-focused design firm in Sydney is looking for a Desktop Support Analyst to provide operational support for IT systems and applications. The ideal candidate will have experience in IT environments and possess strong customer service skills. Responsibilities include resolving support requests, conducting maintenance, and collaborating with teams....
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Hybrid IT Desktop Support Analyst
Vor 2 Tagen
City of Lake Macquarie, Österreich Light & Wonder VollzeitA prominent gaming technology firm is seeking an IT Desktop Support Analyst for a full-time role based in Silverwater, Australia. The ideal candidate should have at least 3 years of IT support experience and excel in troubleshooting problems related to hardware, software, and business applications. In this hybrid working environment, you will provide...
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Service Desk Analyst
vor 2 Wochen
City of Melbourne, Österreich Cenitex VollzeitService Desk Analyst (Modern Desktop Deployment Support) Part‑time positions – 4 fixed‑term, 12 months, 9am‑12pm Monday to Friday. Salary : $39.90 /hr + Super. We are looking for friendly, customer‑focused Service Desk Analysts to provide first‑line support via phone and chat, triage incidents, resolve tickets, and collaborate with senior...
